Reverse Logistics Project Coordinator

City: Mexico City

State/Province: Estado De Mexico

Posting Start Date: 11/20/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Reverse Logistics Project Coordinator

• Vendor Consolidation & Standardization: Lead the consolidation of existing vendor tasks and develop a standardized engagement model across all vendors.
• Process Development: Design, document, and implement consistent processes for vendor onboarding and performance management
• Stakeholder Collaboration: Work closely with internal teams to ensure alignment and successful implementation
• Performance Measurement: Establish key performance indicators (KPIs) and metrics to track vendor performance and adherence to the standardized model.
• Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the vendor ecosystem.
• Risk Management: Develop and implement strategies to mitigate risks associated with vendor relationships and task execution.

• Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
  
  
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally