Quality and Process Excellence Lead

Req Id: 86928

City: Hyderabad

State/Province: Telangana

Posting Start Date: 8/13/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Position: Deputy Manage

Band:B3

Voice/ Non-Voice: Non Voice

Shift:Mostly General Shift, but require flexibile working as per business requirement

Qualification : Graduate/PG (BE / B Tech/ MBA/ B.Stat from a Premier Institute)

Experience : Minimum 4 years as Quality & Process Excellence/ Consulting practitioner & total 9 -10 years of overall Experience

Experience Breakup:

-Quality / Process Excellence/ Consulting
-Preferably Trust & Safety/ Content Moderation experienc

Essential Hiring Skills:

-Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
-Change management skills & Facilitation Skills
-Problem Solving tools / analytical skills
• Exposure to ISO, CMMi or COPC will be added advantage
• Consulting experience in Shared Services Set up/BPO space is desirable
-Excellent Interpersonal and leadership skill

Good to have Hiring Skills:

• Program management & change management
• Problem solving tools/ analytical skills
• Excellent communication / interpersonal, facilitation skills
• High energy level, confident, assertive and team player

Responsibilities:

- Responsible for driving quality initiatives for Wipro / Client Accounts.
-Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes
- Leveragebusiness optimization & innovation tools & application forprocess re-engineering
-Benchmarkingprocesses, Mgmt dashboard set up & building the best practices repository.
-Changeplanning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Facilitating workshops, remote groups and leading process diagnostic for articulationof process issues and solution formulatio