PHP/Laravel Developer

Req Id: 94432

City: Austin

State/Province: Texas

Posting Start Date: 11/12/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Position: PHP EUS

Job Description

• Candidate should have good knowledge in providing the End-User Support for PHP based
• Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.
• Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC
• Analyze incident and provide details and feedback to L2
• Proactive analysis of all issues & requests, identification method to prevent in future
• Ensure SLA Compliance for Incidence Response & Resolution
• Analyze logs, configs. & data to troubleshoot the incident and identify the cause
• Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery
• Deployment Support
• Provide Full Support to the Level 3 team for all hands-on-deck production issues

Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance

Mandatory Skills: Java-J2EE .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Austin, TX

Job ID: Wipro-94432

Employment Type: OTHER

Posted: 2025-11-14T18:42:33