Maps Operations Manager
City: Hyderabad
State/Province: Telangana
Posting Start Date: 2/10/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
GIS Operations Manager
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Grade: Manager
Location: Hyderabad
Band: C1
Process: Non-Voice
Academic: Graduate
Management of daily activities of a team size of 200 analysts
Engages in Customer Escalations
Ensures achievement of all system, team and individual Customer Service goals and standards
Manages Key performance indicators
Responsible for administrative aspects including reporting
Superior communication (oral, written), presentation, and interpersonal skills
Demonstrates ability to develop and implement process enhancements including technology and performance
Ability to plan, prioritize, organize and communicate/sell effectively
Experience in goal setting (defining and prioritizing specific, driving objectives)
Responsible for Process level compliance on various standards
Backup for the SDM in absence
Mode: WFO
Mandatory Skills: Geographic Information Systems(Maps) .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion