LEAD ADMINISTRATOR L2(CONTRACT)

City: Gurugram

State/Province: Haryana

Posting Start Date: 3/24/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

AWS Devops Operations

Rate :- 170K/M

Location: Gurugram

Role Level: Senior / L3(10 years )

Role Overview

We are seeking a highly skilled Senior Observability Engineer to help with the optimization and standardization of our Grafana Cloud ecosystem. This role is critical for reducing operational expenditure through efficient platform configuration and establishing the observability framework for the TSA separation programme.

The ideal candidate is a subject matter expert in the Grafana LGTM stack (Loki, Grafana, Tempo, Mimir/Prometheus) with a proven track record of implementing cost-effective, high-performance monitoring solutions.

Key Responsibilities

1. Grafana Cloud Optimization (Cost & Performance)

• Cost Optimization : Implement strategies to decrease monthly expenditure, including query optimization, refining data retention policies, and eliminating redundant data ingestion.
• Dashboard & Alerting: Enhance monitoring quality by refining existing alerts and creating high-impact, insightful dashboards that improve system stability.

2. Strategy & Best Practices

• Standardization: Develop and document organization-wide best practices for configuring Grafana Cloud, Prometheus, and Loki.
• Governance & Security: Implement robust Role-Based Access Controls (RBAC) to mitigate security vulnerabilities and prevent unauthorized access to sensitive log data.
• Migration Roadmap: Establish foundational observability guidelines to ensure the TSA separation is launched with consistent and effective monitoring.

3. Platform Architecture & Collaboration

• Foundation Project: Collaborate with the Osttra Platform teams to define core observability components, including logging, metrics, and tracing standards.
• Architectural Design: Contribute to the design of scalable observability solutions that will be integrated into the core platform architecture.
• Knowledge Transfer: Mentor internal teams to foster long-term observability expertise and ensure the sustainability of the new standards.

Technical Qualifications (L3 Requirements)

• Expert-level Grafana Cloud: Extensive experience managing Grafana Cloud at scale, specifically focusing on cost management and performance tuning.
• Observability Stack: Deep technical proficiency in Prometheus (metrics), Loki (logging), and Tempo (tracing).
• Data Strategy: Proven ability to manage complex data ingestion pipelines and optimize "cardinality" to reduce cloud costs.
• Security Mindset: Practical experience implementing secure access controls and compliance standards within observability platforms.

Infrastructure as Code: Experience defining observability components as code to support automated platform foundations.

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation

Deliver
No Performance Parameter Measure 1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management 2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations

Mandatory Skills: AWS Devops Operations .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Gurgaon, India

Job ID: Wipro-151309

Employment Type: OTHER

Posted: 2026-04-26T18:46:17