LEAD ADMINISTRATOR L1(CONTRACT)
City: Warwick
State/Province: Warwickshire
Posting Start Date: 1/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Project duration will be around 1year based on the performance and we need SC Cleared/Eligible candidates only.
Location: Warwick (On-site, 5 days a week)
Department: Health Team - Critical Applications Support
Position Purpose
The Health Team serves as the primary support for critical applications, ensuring stability, security, and operational excellence. This role requires strong technical skills, proactive monitoring, and effective collaboration with L2 support and partner teams.
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Key Responsibilities
• Provide Level 1 (L1) support for critical applications, troubleshooting queries and issues promptly.
• Monitor systems and applications to ensure optimal performance and availability.
• Engage with L2 support and external partners for issue escalation and resolution.
• Adhere to ITIL processes and best practices for incident, problem, and change management.
• Maintain accurate documentation of incidents and resolutions.
• Ensure compliance with security protocols and contribute to risk mitigation efforts.
Required Skills & Competencies
• Primary Skills:
o Monitoring tools and techniques
o ITIL process knowledge
o Proficiency in Linux and scripting
• Strong technical troubleshooting skills for L1 issues.
• Ability to work effectively in a multi-team setup.
• Excellent communication and collaboration skills.
Preferred Qualifications
• Security Clearance (highly advantageous).
• Experience in supporting critical applications in enterprise environments.
Work Conditions
• Must be available on-site in Warwick, 5 days a week.
• Location should be easily commutable to Warwick.
Deliver
No Performance Parameter Measure 1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management 2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations
Mandatory Skills: Linux Admin .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion