Java Graphics Developer

City: Mexico

State/Province: Mexico

Posting Start Date: 2/13/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Java Graphics Developer

Job Summary:

We are seeking a skilled Java Developer with expertise in graphics programming to join our DecisionSpace Geoscience team. The ideal candidate will have experience with OpenGL, Linux environments, and a strong background in developing high-performance visualization tools for geoscience applications.

Key Responsibilities:

• Design, develop, and maintain graphics-intensive modules within the DecisionSpace Geoscience platform using Java and OpenGL.
• Implement advanced 2D and 3D visualization features for seismic, geological, and geospatial data.
• Optimize rendering performance and ensure cross-platform compatibility, particularly in Linux environments.
• Collaborate with geoscientists and software engineers to translate domain-specific requirements into technical solutions.
• Participate in code reviews, testing, and documentation to maintain high-quality software standards.
• Stay updated with the latest developments in graphics technologies and geoscience applications.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Geoscience, or a related field.
• 7 years of professional experience in enterprise development with a focus on graphics programming.
• Proficiency in OpenGL or other visualization platforms for rendering complex datasets.
• Strong experience working in Linux environments, including shell scripting and system optimization.
• Excellent problem-solving skills and the ability to work collaboratively in a multidisciplinary team.

Preferred Qualifications:

• Expert with Java-based programming
• Experience with DecisionSpace Geoscience or similar geoscience software platforms.
• Familiarity with geoscience data formats and visualization techniques.
• Knowledge of additional programming languages such as C or Python.
• Understanding of GIS technologies and spatial data analysis.
• Experience with agile development methodologies and version control systems like Git

Do

• Oversee and support process by reviewing daily transactions on performance parameters
  • Review performance dashboard and the scores for the team
  • Support the team in improving performance parameters by providing technical support and process guidance
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Ensure standard processes and procedures are followed to resolve all client queries
  • Resolve client queries as per the SLA’s defined in the contract
  • Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting
  • Document and analyze call logs to spot most occurring trends to prevent future problems
  • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  • Ensure all product information and disclosures are given to clients before and after the call/email requests
  • Avoids legal challenges by monitoring compliance with service agreements

• Handle technical escalations through effective diagnosis and troubleshooting of client queries
  • Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements
  • If unable to resolve the issues, timely escalate the issues to TA & SES
  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s

• Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  • Mentor and guide Production Specialists on improving technical knowledge
  • Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
  • Develop and conduct trainings (Triages) within products for production specialist as per target
  • Inform client about the triages being conducted
  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Identify and document most common problems and recommend appropriate resolutions to the team
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance

Mandatory Skills: Core Java .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Río Grande, Mexico

Job ID: Wipro-135423

Employment Type: OTHER

Posted: 2026-02-14T18:45:39