IT Site Administrator Associate :Pecs, HU

City: Pecs

State/Province:

Posting Start Date: 3/9/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Senior IT Site Administrator - End User Services

Job Summary

The IT Site Administrator (End User Services) provides reliable, high-quality on-site IT and digital workplace support for both office and manufacturing users. Acting as the local IT point of contact, the role ensures workplace technology in the office environment - including end-user devices, collaboration tools, meeting rooms, printing, network access, and site IT services - is available, secure, and aligned with global IT standards.

Key Responsibilities

End User & Manufacturing IT Support Service Delivery

Provide onsite Tier 1-2 support for office (e.g. laptops/desktops, mobile devices, peripherals, printing, and collaboration tools) and manufacturing computers (e.g. shopfloor PCs, industrial workstations).

Troubleshoot OS, application, and hardware issues, including user profile, performance, and connectivity issues in manufacturing and office environments.

Support users with login, performance, peripheral, and connectivity issues in both production and non-production areas.

Ensure rapid response to production-impacting IT incidents, following escalation and incident management procedures.

Handle incident and service request fulfilment through the ITSM tool (e.g., ServiceNow), meeting SLAs, MTTR and documenting resolutions.

Support user onboarding/offboarding processes: account access readiness, device provisioning, equipment return, and access changes.

Endpoint, Software & Security Compliance

Perform security compliance activities (patching, endpoint protection, access controls, encryption, vulnerability remediation).

Follow change management procedures to minimize risk to production operations.

Workplace Technology & Collaboration Tools

Support laptops, desktops, mobile devices, peripherals, printers, and meeting room technologies.

Maintain availability of collaboration tools (e.g., Microsoft Teams, conferencing systems) for users.

Provide VIP- and critical meeting support and perform preventive checks.

Coordinate repair/replacement of AV components and manage relationships with AV vendors if applicable.

Asset & Inventory Management

Manage site IT inventory including manufacturing computers, peripherals, spare equipment, and loaner devices.

Responsible for receiving, tagging, decommissioning assets, monitoring stock levels (laptops, accessories, spare parts)

Manufacturing Systems & Digital Ecosystem Support

Support the DigITal Ecosystem across the site, including integrations between end-user devices, manufacturing systems, and enterprise IT platforms.

Perform 1st&2nd-level troubleshooting for issues impacting:

Coordinate incident resolution with Enterprise IT, OT, application, cybersecurity, and external vendor teams.

Ensure manufacturing computers comply with security, patching, and configuration standards while respecting production constraints.

Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

Applications from people with disabilities are explicitly welcome.