Infrastructure and Platform Architect L2

Req Id: 105618

City: Abu Dhabi

State/Province: Abu Dhabi

Posting Start Date: 11/5/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

• Managing the day to day operational and Projects tasks within the IT Infrastructure team.
• Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance.
• Overseeing the annual IT budget and ensuring cost effectiveness.
• Monitoring daily operations, including server hardware, software and operating systems.
• Coordinating technology installations, upgrades and maintenance.
• Testing, troubleshooting and modifying information systems so they operate effectively.
• Generating performance reports for operating systems and the Service Desk function.
• Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations.
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Keeping up to date with advances in technology and industry best practice.
• Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered by Sterling.
• Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors.
• Managing internal and external communications and being the primary contact of escalation for business issues.
• Embodying our company values, which are: be reliable, be caring, be transparent and be willing.

Requirements for the role

• Previous experience of leading an operations management team within an IT capacity.
• Proven knowledge and experience of delivering technical support services.
• Experience in ITIL processes;
  • Service Performance Management
  • Critical Issues Management
  • Service Level Management
• Strive to deliver results and exceed customer expectations.
• Experience with implementing and maintaining effective data protection services, including security, backups and disaster recovery.
• Experience with hybrid environments including on-premises and cloud services.
• Strong stakeholder management skills.
• Good attention to detail, improving process efficiency without sacrificing quality.
• Strong communication skills and ability to build and maintain productive relationships with customers, subordinates, peers and senior management.
• Effective people management skills.
• Ability to collaboratively solve complex problems.
• Ability to work under pressure and managing conflicting priorities.
• Facilitation and project management skills.

Mandatory Skills: Cloud Infra ReArchitecting .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Abu Dhabi, United Arab Emirates

Job ID: Wipro-105618

Employment Type: OTHER

Posted: 2025-11-05T18:42:02