IDAM Business Analysis

City: Mexico City

State/Province: Mexico

Posting Start Date: 3/17/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

We are looking for a IDAM Business Analysis

• Support the Project Lead in scope definition by understanding the overall objective and constraints in the field of Identity and Access Management.
• Collect requirements and transform them into a structured and comprehensive work product.
• Define clear acceptance criteria which can serve as a comprehensive test set.
• Analysis Target Operating Model and implementation / migration approach, to refine and validate scope and requirements, to identify changes.

• Participate in the initial feasibility study.
• Working closely with Business and IT stakeholders to gather requirements (functional and non-functional) and translate them into technical specifications.
• Define approach to requirements gathering, and elicit, analyse, document, and validate business requirements.
• Define approach to data analysis and data cleansing.
• Create and document business processes using BPMN (Business Process Modelling Notation) tools.
• Contribute to solution integration and implementation or migration strategy, identifying new scope and requirements e.g. for parallel operation of as-is and to-be processes.
• Collaborate with the change management to ensure that new deliverables are adopted for the benefit of the organisation.
• Analyse the impact and the security risks of a new service development on the current system. Capitalise on the existing security measures or mitigations in place and identify benefit profiles.
• Facilitate communication between the business, the IT teams, and the key contributors during the project delivery phase.
• Define a test approach for the identified requirements to ensure that the initiative delivers the expected solution.
• Participate to the validation of the solution through testing and ensure the traceability of the results.
• Update internal and external documentation to ensure its up to date like the standard operating procedures (SOPs) or training material.
• Drive and secure the operational readiness of the project solution.

• We are looking for a candidate with 3 to 5 years of experience as Senior Business Analyst to be able to produce the required work products.
• Understanding of Identity Management including access (de)provisioning, role-based access control, joiner/mover/leaver ("JML") activities, ServiceNow integrations, knowledge of access control models and policies, security protocols and standards such as SAML, Oauth.

• Experience in onboarding applications process using Saviynt or IAM tool.

• Analytical and critical mindset, with a strong attention to detail: Capacity to break down complex problems, interpret and challenge data, and make informed decisions to drive business success.
• Excellent communication skills (listening, writing, and presenting) at all levels, from team members to senior management level.
• Ability to build relationships with stakeholders to understand, gather business process, application requirements and meet their target.
• Strong negotiation and conflict management skills.
• Problem-oriented and solution-driven: Ability to identify and analyse problems, understand their root-cause, and find high-quality solutions.
• Flexibility and continuous improvement: Can work in an environment with continuous change on the related services.
• Capacity to work autonomously and in close team collaboration.
• Understanding of agile methodology and ability to work in an agile environment.
• Experience with data analysis tools and techniques, statistical data modelling and data visualization.
• Knowledge of data management principles and practices.
• Understanding of data quality and governance principles.
• MS Office, Visio, Tableau and Power BI proficiency.
• Professional English proficiency.

• Preference will be given to candidate who had/has Saviynt experience.

• Understanding of the current IAM best practices and regulations and standards.

• Certifications in Business Analysis like CBAP, ECBA or CCBA.

• Business process modelling, and experience with process mapping tools like Visio.