DELIVERY MANAGER L1

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 1/15/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

1. Drive. We need a driven leader who thrives on exceeding a demanding customer's expectations. This is definitely a challenging role. But it's also a rewarding role for those with the highest standards of excellence who pride themselves in leading teams to overcome adversity.
2. Curiosity. We need someone who is not afraid to meet with Meta Engineering, ask questions, try different ways of working, and find new ways to improve Meta's systems and processes. They need to be curious about their teams, trying to find out who is contributing and how, trying to learn who needs help and why, and considering feedback from others to learn and continually improve.
3. Accountability/Results-orientation. We need someone with experience leading teams to productive outcomes. Working in an outsourcing environment with a newly built team means our leaders need to get into the weeds with the whole team to learn who is able to produce results and who isn't. Performance management should come naturally to them. There are ways to do this that result in the entire team excelling as everyone knows "the rising tide lifts all boats." We can do this here by instilling pride in our work and being recognized for the value we create for Meta.
4. Client management experience. Honestly, I have found that, when someone excels in #1 through #3 above, that takes care of half of the problem. Meta notices when an SDM is doing those things, and they appreciate it. The numbers speak for themselves, and it makes the client relationship much easier. That said, we do need this SDM to be able to exude confidence when working with the client, to be able to create presentations that are easy to consume, and to speak clearly and succinctly when presenting to senior leaders. This certainly makes my life a hell of a lot easier because I spend a lot of time trying to do this for my SDMs right now.
5. Full stack engineering experience and Software Development Lifecycle (SDLC)/Agile Development experience. 75% of their team will be a mix of junior and senior full stack engineers. So, knowing how to lead these kinds of people would be helpful. That said, anyone with Java Full stack - MERN Stack / Java SB MS - Development experience leading technical resources should know how to drive outcomes with these kinds of team members through planning meetings, daily standups, and retrospectives.
6. Revenue Tax Experience.25% of this team will be 3rd party oriented. Any experience with Vertex, Oracle Fusion Tax, or Revenue Management applications or knowledge of the financial or revenue operations domains would be helpful.

• Manage a team of full stack software engineers, data engineers, and 3rd party business application programmers.
• Improve operational processes and support critical business strategies by managing the development, implementation, deployment and maintenance of varied software applications, both 1st party systems and 3rd party systems.
• Lead multiple projects and oversee technical engineering leads and engineers to ensure that established policies and procedures are followed correctly.
• Define deadlines, develop goals, and track performance metrics for the engineering teams and department.
• Manage application development and tasks, Lean and Kanban methodologies, SCRUM meetings, release and sprint planning.
• Attend planning meetings (SCRUM/Kanban, backlog, release, sprint planning etc.) to learn the customer development and configuration timelines and objectives.
• Continuously monitor, measure, and report on the application engineering team's performance.
• Coach, mentor, and assist with technical training for all aspects of the engineering team.
• Identify opportunities to eliminate recurring issues and increase automated detection and resolution.
• Oversee clear and effective communication with all stakeholders on a continuous basis.
• Ensure proper change management, release management and application performance quality processes are strictly followed.
• Observe and comply with client policies and procedures for Privacy, Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives

• Experience in all or most of the activities listed in the section above.
• Strong technical skills and exceptional organizational skills
• Led sizeable product development teams in Agile/DevOps environments and has worked at product development companies.
• High EQ communication skills
• A collaborative utility player mentality (low ego)
• Creative problem-solving abilities
• A proactive sense of curiosity
  
  Required Experience:
  
  • A bachelor's degree or equivalent is required.
  • 8 years of experience developing and leading a team of full stack software engineers and application development professionals.
  • 5 years of professional experience in Full Stack development which includes experience in front-end development, backend system architecture design, database design management and service integration.
  • Required experience in any of the following Frontend Frameworks: ReactJS, React
  • Required experience in any following programming languages: PHP, Hack lang, JavaScript, Python, Java, C#
  • Experience in No SQL/SQL, Object-Relational Mapping (ORM) Experience, Database design.
  • Professional experience working with code bases building micro services, REST APIs, Graph QL required.
  • Experience in Asynchronous/Parallel Service Development
  • Preferred Experience with Cloud Services e.g. AWS/Azure
  • Log Monitoring in Distributed system
  • Experience working with Internal Client Engineering Departments in leading embedded teams and delivering code jointly.
  • Extensive knowledge of the SDLC (particularly Development and Release Management)
  • Experience managing geographically disbursed team developing and deploying.
  • Well versed in working with client development tools, development practices, and sprint cadence.
  • Experience liaising with the production support teams during deployment to the production environment.
  • Leadership experience in a 24x7 operation supporting Enterprise software and systems.
  • Experience working with stakeholders to communicate issues while balancing business expectations.
  • Significant knowledge of new product/service release cycles and a passion for emerging industry best practices and technology.
  • Experience testing automation, integration with CI/CD pipelines, and unit testing required.
  • Fluency in English is required.