Client Engagement Partner

City: Yokohama

State/Province: Kanagawa-ken

Posting Start Date: 4/17/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Title: Client Engagement Partner
Location: Yokohama, Japan
Language Requirement: Bilingual - English & Japanese (N2/N1 Level)

Role Purpose

Own and grow strategic client relationships by driving application modernization, digital transformation, and integrated consulting-led engagements.
Lead solutioning, presales, and delivery governance to ensure value realization, client satisfaction, and sustainable growth across multi-tower engagements.

Key Responsibilities

1. Client Relationship & Growth

• Develop and execute multi-year account strategy aligned to Wipro's industry and service line priorities.
• Drive revenue growth through consulting-led modernization and transformation programs.
• Build and leverage C-level and C-1 relationships to influence strategic initiative

2. Solutioning & Presales Leadership

• Lead integrated solution design across Application Modernization, Cloud, Data, and Infrastructure domains.
• Partner with domain and technology teams to develop differentiated proposals and transformation roadmaps.
• Drive presales governance -from qualification to closure- ensuring solution integrity, pricing accuracy, and risk mitigation.
• Collaborate with global delivery and consulting teams for seamless handover from presales to execution.
• Engage with OEM partners (Microsoft, AWS, Google Cloud, Azure) to co-create solutions and joint go-to-market strategies.
• Demonstrate strong understanding of customer application landscapes, including legacy systems, custom applications, and integration platforms.

3. Delivery Governance & Client Success

• Oversee delivery performance across all engagements, ensuring adherence to SLAs, quality, and contractual commitments.
• Conduct regular NPS/CSAT reviews and client satisfaction assessments.
• Lead issue resolution and escalation management.
• Drive continuous improvement and automation initiatives to enhance delivery efficiency.

4. Team Leadership & Capability Building

• Build and manage cross-functional teams across consulting, presales, and delivery.
• Mentor account managers, solution architects, and delivery leaders.
• Drive employee engagement, performance management, and leadership development.

Mandatory Skills: Sales .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Yokohama, Japan

Job ID: Wipro-154891

Employment Type: OTHER

Posted: 2026-04-20T18:53:04