Citrix NetScaler Architect (contract)
City: Gdansk
State/Province: pomorskie
Posting Start Date: 1/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Work Environment:
- Hybrid - from Gdańsk/Warsaw, 3 days from the office
Key Responsibilities:
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- Continuously interacting with Customers over voice, Emails and Remote screen sharing to resolve issues with in the SLA.
- Documenting the solutions provided to the Customers in the ticketing tool.
- Troubleshooting p1/p2 incidents interacting with different team for the timely resolution with in the SLA.
- Documentation of RCA in proper RCA template.
- Best practices or preventive measure implementation based on the RCA action items.
- Should be open to work in 24/7
Qualification & Skills:
- Minimum 3-year experience only in Citrix Netscaler
- Good knowledge on F5 LTM/GTM implementation, design, L2/L3 troubleshooting etc.
- Experience in any one Load balancer platform like NetScaler, Barracuda, Temp, Cisco, etc. is add-on
- Experience in at least one Load balancers like Alteon, Barracuda, A10.
Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.
Internal Reporting and Whistleblower Protection:
Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office
Mandatory Skills: Checkpoint Firewalls and VPN .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion