Associate L1

City: Hyderabad

State/Province: Telangana

Posting Start Date: 4/6/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Content Moderation

C ONTENT MODERATION

Primary Skills Required:

• Exceptional communication skills in English: Ability to convey information clearly and effectively to clients and team members with a proactive and positive attitude towards all assigned tasks.
• Emotional resilience: Capacity to professionally and maturely manage exposure to sensitive and potentially inappropriate content without compromising performance or well-being.

Key Responsibilities:

• Thoroughly review online content, including graphic, violent, sexual, or otherwise egregious material such as adult content, abusive language, hate speech, derogatory remarks, illegal activities, violence, death, and tragic events, making informed decisions on appropriate actions.
• Monitor financial or transactional data meticulously to identify suspicious activities and patterns by utilizing advanced fraud detection tools.
• Conduct comprehensive investigations of flagged cases to evaluate risks, ensuring strict adherence to regulatory requirements and internal policies.
• Develop and implement proactive prevention strategies to mitigate content-related risks, maintain detailed reports, and collaborate closely with cross-functional teams to uphold platform integrity and safety standards.

• Primary Skills Required:
  
  • Exceptional communication skills in English: Ability to convey information clearly and effectively to clients and team members with a proactive and positive attitude towards all assigned tasks.
  • Emotional resilience: Capacity to professionally and maturely manage exposure to sensitive and potentially inappropriate content without compromising performance or well-being.
  
  Key Responsibilities:
  
  • Thoroughly review online content, including graphic, violent, sexual, or otherwise egregious material such as adult content, abusive language, hate speech, derogatory remarks, illegal activities, violence, death, and tragic events, making informed decisions on appropriate actions.
  • Monitor financial or transactional data meticulously to identify suspicious activities and patterns by utilizing advanced fraud detection tools.
  • Conduct comprehensive investigations of flagged cases to evaluate risks, ensuring strict adherence to regulatory requirements and internal policies.
  • Develop and implement proactive prevention strategies to mitigate content-related risks, maintain detailed reports, and collaborate closely with cross-functional teams to uphold platform integrity and safety standards.

• Develop skills and capabilities to sustain operational excellence and consistently provide superior customer service for existing accounts and clients.
  • Participate actively in product training sessions to stay up-to-date with the latest features, updates, and industry best practices.
  • Engage in specialized and client-specific training programs as recommended or required to deepen expertise.
  • Collaborate with team leaders and peers to identify learning needs, brainstorm solutions, and create targeted training themes that address client and process challenges.
  • Commit to continuous self-development through available learning opportunities and by nurturing professional networks to remain informed about industry trends and innovations.

Performance Metrics and Expectations:
NoPerformance ParameterMeasurement Criteria1Process EfficiencyNumber of cases resolved daily, adherence to process and quality standards, compliance with SLAs, pulse survey scores, and positive customer feedback.2Self-Management and GrowthMeasures of productivity and efficiency, attendance and punctuality records, completion of required training hours, and successful acquisition of technical competencies.
These performance parameters are designed to support continued professional development while ensuring the delivery of high-quality services that align with Wipro's mission of operational excellence and client satisfaction.

Mandatory Skills: Content Moderation .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Hyderabad, India

Job ID: Wipro-157833

Employment Type: OTHER

Posted: 2026-04-15T18:50:07