Associate L1

City: Hyderabad

State/Province: Telangana

Posting Start Date: 4/6/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Job Title

Fraud Analyst

Organization

Wipro - Digital Operations & Platforms

Workflow

Content Review

Salary Grade/Band

Group AA

Working hours

24x7 working hours along with rotational shift. should be ready to work during holidays and night shift

Location

• Hyderabad

(Client Location: Gachibowli ,Hyderabad)

Qualification

Graduate in any Stream (Hons/General). Results pending would not be eligible

S kills required

• Strong analytical and logical reasoning skills
• Should have basic understanding knowledge of online fraud and offline fraud.
• Should have an eye for easily spotting the above Content on a Video
• Strong Knowledge of Current Affairs and General Knowledge to help identifying cultural biases on Videos
• Should know to read & write more than one regional language
• Excellent communication skills in English.
• Basic Knowledge of Online Frauds, phishing,snoofing,Marketing strategy .
• Strong Time Management skills
• Good Interpersonal & People skills with a good problem-solving approach.
• Should have Customer Centric Mindset.

• Attend all required trainings
• Attend QA meetings
• Participate in wellness activities

• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Content Moderation .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Hyderabad, India

Job ID: Wipro-157830

Employment Type: OTHER

Posted: 2026-04-14T18:44:47