App IT Support

City: Tokyo

State/Province: Tokyo-to

Posting Start Date: 3/26/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Mandatory Skills

• IT / Application Support: 2-5 years of onsite desktop, site, or field support experience
• Application Support: Hands-on support for enterprise applications (e.g., Slack, Box, Webex, productivity tools)
• End-User Support: Strong walk-up / in-person support experience with customer-first mindset
• Operating Systems: Working knowledge of macOS
• Onboarding Support: Day-1 user readiness, hardware setup, account/access verification
• VIP Support: Experience handling executive / VIP users with professionalism and discretion
• Communication:
• Fluent English (mandatory)
• Fluent Japanese (mandatory)

Nice-to-Have Skills

• iOS troubleshooting experience
• AV / conference room / video conferencing support (Cisco, Webex, etc.)
• Prior Apple Retail / Genius Bar / premium customer support experience
• Experience acting as Smart Hands for escalated infrastructure or network issues

Primary Skills

• IT / Application Support: 2-5 years of onsite desktop, site, or field support experience
• Application Support: Hands-on support for enterprise applications (e.g., Slack, Box, Webex, productivity tools)
• Communication - English & Japanese

Mandatory Skills: Technical Support .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Tokyo, Japan

Job ID: Wipro-151993

Employment Type: OTHER

Posted: 2026-03-29T18:43:58