ADMINISTRATOR L2
City: Minneapolis
State/Province: Minnesota
Posting Start Date: 4/2/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Summary
The Data Center Technician (L1) provides day-to-day hands-on support for data center and office infrastructure. The role focuses on IMAC execution, structured cabling, basic hardware support, documentation updates, and site upkeep, working under established standards, procedures, and supervision.
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Key Responsibilities
Network & Cabling Support
- Install and maintain copper, fiber, twin-ax, and patch cables per defined standards.
- Perform basic IMAC cabling based on approved RFCs or service requests.
- Execute physical cable management: routing, dressing, fastening, labeling, and cleanup.
- Assist with overhead conveyance, pass-throughs, and patching.
- Perform basic fiber and copper testing.
- Maintain cabling inventory (cables, labels, fasteners).
IMAC & Hardware Tasks
- Install IT equipment: unbox, rack, cable, power connect, label, and clean up.
- Move equipment within or between sites as instructed.
- Assist with decommissioning: equipment removal, recycling preparation, and drive removal (as directed).
- Perform basic hardware replacements (PSUs, SFPs, DIMMs under guidance).
- Update DCIM (StruxureWare) and documentation as instructed.
Power, Cooling & Monitoring
- Connect devices to rack PDUs following A/B power guidance.
- Assist with monitoring of environmental and power alerts.
- Escalate power or cooling issues to L2/Lead.
Logistics & Site Support
- Support shipping and receiving of IT equipment.
- Store, organize, and track equipment and spares.
- Escort vendors when required.
- Maintain cleanliness of data center and storage areas.
Office IT & Hands-and-Feet
- Support office cabling, phone deployment, and MAC activities.
- Provide onsite IT hands-and-feet support for remote teams.
Process & Compliance
- Work strictly against approved RFCs / Service Requests.
- Use ServiceNow / JIRA / Stream Impak for ticket updates.
- Participate in audits, site tours, and on-call support as required.
Mandatory Skills: Desktop Support .
Experience: 1-3 Years .
The expected compensation for this role ranges from $37,500 to $83,600 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion