Principal Engineer - Network Tools and Observability
2 days ago• Chandler, AZ
Wells Fargo is seeking a Principal Engineer to lead the strategy, architecture, and delivery of the enterprise network tooling stack, with a strong emphasis on observability. This role ensures the bank's networks - including datacenter, branch, cloud, WAN/SD-WAN, and SASE/edge - are instrumented with robust, scalable, and secure tooling to support operational excellence, compliance, and cost efficiency. The engineer will drive integration of telemetry, topology, and analytics platforms to accelerate incident resolution, enable data-driven planning, and support Secure by Design operations. This position sits within the Innovation and Transformation team in Secure Network Services, part of the Cyber Security organization.
About this role:
We are hiring a Principal Engineer - Network Tooling and Observability within the Cyber Security organization's Innovation and Transformation team. In this role, you will lead the evolution of the bank's network tooling ecosystem, ensuring it delivers actionable insights, automation, and resilience across hybrid environments.
Key Responsibilities
- Strategy & Roadmap: Advise leadership on multi-year strategy for network tools and observability (NPMD, telemetry pipelines, topology, synthetic monitoring), aligned with SRE, Security, and Cloud initiatives.
- Architecture: Design and evolve the observability stack, selecting tools and technologies (e.g., SNMP, flow/IPFIX, syslog, streaming telemetry/gNMI, OpenTelemetry, APM/NPM, log analytics, time-series DB) for scalability across on-prem, cloud, and branch environments.
- Delivery Leadership: Oversee implementation and integration with ITSM/CMDB, CI/CD, configuration compliance, and ITIL-based incident/problem/change workflows.
- Cross-Functional Collaboration: Partner with NetOps, SRE, SecOps, Cloud, and Lines of Business to translate requirements into architecture and measurable outcomes.
- Blueprints & Standards
- Define baselines for telemetry and data collection:
- SNMP polling and SNMP traps
- Syslog ingestion and correlation
- Flow data (NetFlow, sFlow, IPFIX, etc.)
- Packet capture tools for deep traffic analysis
- Integration with vendor-based controllers and SaaS platforms
- Define tooling standards across platforms such as:
- Spectrum, DX NetOps, NFA
- Big Switch / DMF, CVP / CVaaS / DCNM
- DNAC / CatC, NetScout / GigaMon
- Prime / Airwave / CV-Cue
- Define baselines for telemetry and data collection:
- Enterprise Impact:
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- Lead resolution of complex challenges requiring deep evaluation across multiple domains.
- Translate strategic business objectives and enterprise technology landscape into engineering solutions.
- Provide vision and technical direction to leadership for innovative, large-scale solutions.
- Optimize processes and drive robust automation.
- Identify inefficiencies and promote continuous improvement.
- Align stakeholders through clear technical communication.
- Mentor teams and deliver knowledge transfers to upskill SMEs.
- Present technical concepts to senior leaders.
- 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 7+ years in large-scale network engineering/operations, with 5+ years focused on tooling and observability.
- Expert knowledge of enterprise networks (L2/L3, BGP/EVPN, DC fabrics, SD-WAN, SASE, firewalls, LB, DNS/DHCP/IPAM) and cloud networking (Azure/AWS/GCP: VNet/VPC, Transit, Direct Connect/ExpressRoute).
- Deep experience with telemetry & tooling: SNMP, NetFlow/IPFIX/sFlow, syslog, streaming telemetry (gNMI/NETCONF/RESTCONF), synthetic monitoring, path analytics, and topology.
- Hands-on experience with tools such as ThousandEyes, AppDynamics, Splunk/Elastic, Prometheus/Grafana, ServiceNow.
- Automation and integration skills: Python, Ansible, Terraform, CI/CD, REST APIs, webhooks, event pipelines.
- Strong grasp of SRE principles (SLIs/SLOs/error budgets), reliability and resilience (RTO/RPO, DR, chaos engineering).
- 5+ years of technical design experience.
- 5+ years of network or network security design experience.
- Strong knowledge of end-to-end network architecture and protocols.
- Excellent communication and technical writing skills.
- Ability to define business requirements and align them with tooling strategy.
- Ability to translate complex technical needs into clear, actionable collaboration.
- Proven leadership and mentoring capabilities.
- Ability to travel up to 20% of the time
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
4 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Client-provided location(s): Chandler, AZ
Job ID: WellsFargo-R-503842-2
Employment Type: FULL_TIME
Posted: 2025-11-19T18:09:11
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
Diversity and Inclusion
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