Sr System Account Manager
Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Account Manager - Instruments and Consumables Sales to support the very successful growth of our businesses across Victoria East/Tasmania in Australia. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.
As Account Manager, you are an ambassador of Waters and will bring to the market Waters' products and services. You will demonstrate a clear grasp of understanding the customers' business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing "customer success". This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.
Responsibilities
• Nurturing and developing existing customers with the objective of growing repeat business
• Prospecting for new customers and finding new accounts and contacts to expand growth
• Plan and execute business development plans to guarantee a healthy funnel creation
• Achieve and exceed business goals for the assigned territory
• Planning, and executing the customer demonstrations with collaboration of the demo lab specialists.
• Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Applications Support, Marketing, Service, Order Operations);
• Preparing business plans, territory plans, reports, tender documents and relevant product solution documents for customers.
• Planning and prioritising time and sales activities to maximise face to face time in front of customer.
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• Managing the product mix and pricing to meet desired targets.
• Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee.
• Using and updating the CRM on a daily basis to ensure accurate and transparent data sharing.
• Participating in additional Sales related projects and activities as designated by management.
• Responsible for ensuring Quality Management System by all corrective and preventive actions as well as reporting to the management team real and potential nonconformities for appropriate actions.
Qualifications
Education:
- Bachelors Degree, Masters, or PhD in scientific area such as chemistry, biology, or biochemistry
Experience:
- Knowledge of Liquid Chromatography and Sample Preparation;
- 5+ years sales experience in analytical instrumentation
- Exposure within a HPLC/Mass Spectrometry laboratory. Method development preferred;
Skills:
- Action oriented and eager to achieve resultsStrong technical background in analytical technologies, especially LC and MAction oriented and eager to achieve results
- Sound communication and presentation skills
- Highly organized / well-prepared / time management skills
- Strong interpersonal skills and a good listener
- Matured disposition, positive attitude and strong sense of commitment
- Strong technical background in analytical technologies, especially LC and MS
Travel:
- This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
Company Description
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion