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Sr Sales Development Specialist

Yesterday• Shanghai, China

Overview

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Sales Development Specialist to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.

As Sales Development Specialist, this role will focus on sales supporting and marketing activities implementation. You will be required to team work with cross-functional departments such as Marketing, Service, Sales, ect. to boost Waters business in local territories. Your knowledge in technology and working experience in analytical chemistry lab are strongly expected to make Waters Customer Success.

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Responsibilities

负责线上客户的技术支持:包括产品推荐应用解答使用维护说明售后投诉解答以及一些商务问题的回复;线下归纳总结形成技术资料可作为销售和客户的应用工具提高售后问题的解决效率和质量。

核心职责

  • 为沃特世化学消耗品相关产品提供售前售后 在线技术支持 。
  • 为销售团队传递 客户购买需求以及重点客户的售后投诉信息。
  • 了解新产品新技术新行业理解客户面临的挑战提供合适的解决方案提升客户满意度。
  • 编辑整理售后技术资料提高线上解答的效率和质量。
  • 内部培训/讲座中进行技术分享。
  • Qualifications
  • 本科及以上学历化学药学等相关专业。
  • 5年以上色谱分析行业工作经验其中至少3年从事色谱/质谱相关的应用支持或方法开发工作。
  • 熟练操作HPLC/UHPLC等仪器。
  • 具有良好的学习 能力并善于归纳和总结。
  • 具有很好的沟通能力及抗压能力
  • Company Description

    Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

    Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

    Client-provided location(s): Shanghai, China
    Job ID: Waters-28586
    Employment Type: OTHER
    Posted: 2026-10-23T21:54:02

    Perks and Benefits

    • Health and Wellness

      • Parental Benefits

        • Work Flexibility

          • Office Life and Perks

            • Vacation and Time Off

              • Financial and Retirement

                • Professional Development

                  • Diversity and Inclusion