Sr Chemistry Account Manager

Overview

Waters is a leader in life sciences tools, starting with liquid chromatography technologies in the 1960s. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including therapeutic drug monitoring, newborn screening, and endocrinology.

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics. Clinicians now seek a real-time understanding of disease states, requiring a more complete picture of proteins, lipids, and steroids. LC-MS based assays are critical to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new chemistries, ionization methods, improved ease of use, as well as novel applications in 'omics' research and anatomical pathology.

Waters Corporation's Sales Organization is comprised of highly skilled, motivated and customer-focused professionals. In this role, you will be an integral part of the Americas Clinical Business Unit, focused on selling and expanding our chemistry business, including LC-MS sets and kits, to Waters customers. This position will maintain and grow customer relationships to ensure exceptional chemistry support through regular on-site consultative visits. This position is Field based and should be based near a major metropolitan area in the Western US.

Responsibilities

• Work in a team environment to drive chemistry sales growth for the Americas Clinical Team, specifically within the western United States.
• Foster and expand relationships with key clinical, forensic, and research laboratories to increase adoption of Waters chemistry solutions.
• Assess the market and identify opportunities to work with customers to transfer, develop, and/or optimize methods to our products.
• Manage the full sales cycle using a blend of face-to-face communication and electronic methods (telephone, email, Teams, web conferencing, etc.) with internal and external customers to progress sales opportunities.
• Act as a Subject Matter Expert (SME) for Waters Clinical Chemistry products, providing technical guidance to customers and Waters team members.
• Maintain accurate sales forecasts, customer activity logs, and opportunity management within Salesforce CRM.
• Liaise with the Clinical R&D team on matters related to clinical chemistry products.
• Attend local vendor shows and company-sponsored trade shows.

• Bachelor's degree (B.Sc.) in scientific area such as chemistry, biology, or biochemistry. Preference may be given to candidates holding a Master's (M.Sc.) or Doctoral (Ph.D.) degree.

• Experience in liquid chromatography, mass spectrometry, or related clinical diagnostic technologies.
• Proven track record in sales or account management within the scientific instrumentation or IVD sector.
• Excellent communication skills—verbal, written, and in presentation
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Proficiency with MS Office, SAP, and Salesforce CRM.
• Valid driver's license and willingness to travel within the region.

• Good working knowledge of the chromatography consumables market, as well as clinical and forensic applications.
• Understanding of IVD regulations.

• This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for meetings and training.

• Strong interpersonal and relationship-building abilities with customers and partners.
• Analytical thinking and problem-solving mindset.
• Entrepreneurial drive and results-oriented approach.
• Ability to work effectively in a team environment.