Informatics Sales Specialist

Overview

The Informatics Business Development Specialist (IBDS) has pre-sales product responsibility for our Chromatography Data System (CDS) and Lab Management System (LMS) software sales activities and is commissioned to attain the region revenue quota. This position will be responsible for assisting the Informatics Sales Specialists in demonstrating and selling enterprise class software into the scientific and life sciences markets we serve. Critical to this position is a deep knowledge on how our product portfolio interoperates, good customer skills and an understanding of general laboratory workflows. Working with the Waters field matrix, the other business development specialists, the product marketing and field marketing teams is required.

This position will be based in the North District. States include: New Jersey, Connecticut, New York, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine and Eastern Canada

Responsibilities

Essential Elements of Informatics Business Development Specialist Role (IBDS)

• Focused on customer problems
• Will provide customer focused software solution demos and workflow analysis type discussions
• Required to work as a unified team with their respective Informatics Specialists
• Provide support for customer based "Proof of Concept" evaluations (POC's)
• Primarily district focused but might need travel outside region when needed.

General Requirements

• Demonstrated ability to present enterprise class software to prospective customers
• High energy and excellent communication skills - written and oral.
• Excellent presentation, time management, decision making and organizational skills are a must
• Ability to handle many projects/accounts at once, develop strategic plans from A-Z, and drive and achieve results
• Strategic planning and big picture ability
• Self starting and proactive personality a must

Presentation Ability

• Ability to demonstrate the standard features and functions of Waters Informatics products
• Ability to discuss product concepts
• Produce written material in clear, concise and understandable form, seeking to ensure that the intended message has been fully comprehended
• Exercise tact and diplomacy when presenting sensitive or controversial data
• Recognizes when it is appropriate to push forward or to step back from an issue
• Uses visual aids effectively and appropriately when giving presentations

Technical Skills

• Knowledge of laboratory instruments a plus
• Proficient with laptops running Microsoft Office applications, such as Word, Excel and PowerPoint
• Baseline understanding of how Oracle databases (SQL) work
• Basic computer programming skills a plus
• Knowledge of cloud computing

Project Management Skills

• Ability to work multiple complex sales opportunities at multiple levels within prospective customer organizations
• Identify people who can contribute to the solution of a problem or task
• Identify resources useful in the solution of a problem
• Organize people and tasks to achieve specific goals
• Accommodate multiple demands for commitment of time and energy
• Implement sound decisions
• Take responsibility for decisions

Qualifications

Education

• Bachelor's degree from an accredited university
• Course work in Chemistry, Biology or Engineering a plus

Work Experience

• Three to Five year's technical sales experience in a complex selling environment
• Experience in either the scientific or life sciences industry- Quality Control (QC) lab experience a plus
• Proven success in a complex selling environment, having sold or supported the sales process in either enterprise class software or high-tech instrumentation
• Ability to map customer workflows for the creation of performance or compliance metrics for possible use in a Return on Investment/Business Impact study
• Understands the process of selling an informatics solution at the corporate level
• Trained in sales courses such as: Think Like Your Customer, Strategic Selling; QBS Selling; Power Based Selling or similar considered a plus
• Experience selling into organizations that are regulated by GxP rules

Company Description

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

Enterprise software Technical presales Enterprise Software Sales Pre-sales Support Business Development Informatics System Engineer Engineering Sales

Client-provided location(s): Waltham, MA, Concord, NH, Lakewood, NJ, Gloversville, NY, Watertown, CT

Job ID: Waters-26660

Employment Type: OTHER

Posted: 2026-06-15T18:42:36