Senior Business Analyst- Technology & Operations
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Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
This Sr. Business Analyst - Technology & Operations will support Global Franchise initiatives.
Your Role Accountabilities:
Product Management Support: The Sr. Business Analyst works closely with the Product Manager, business users and technical teams to shape the vision of the product to support the larger strategic goals. This role will partner closely with their Product Oriented Delivery team to prioritize and refine the product backlog, ensure stakeholders stay aligned, and conduct risk assessments related to the Product.
Requirements & Design: The Sr. Business Analyst will lead business requirements gathering with various end users across Global Franchise and Global Consumer Products Franchise Management teams ensuring that the needs of both groups are captured. They will need to be highly influential with the cross-divisional teams in order to drive consensus with the business stakeholders and drive towards a common goal. They will create high-quality artifacts including requirement documents, user stories with concise acceptance criteria, current and future state process flows, functional design specification, mock-ups/wireframes. This role will ensure that documentation is always current and ready for inclusion into sprints.
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Testing & Support: This role will plan and execute Quality Assurance (QA) testing and facilitate User Acceptance Testing (UAT) for continuous improvement enhancements. The Sr. Business Analyst will provide Level 1 application support for key Global Franchise and Consumer Products Franchise systems, triaging and supporting business user requests on a regular basis. Understand dependencies and impacts across integrated systems and platforms within Global Franchise and Consumer Products.
Change Management: This role will work with the Product Manager and the Change Management team to provide new user and "Train the Trainer" training to end stakeholders to ensure new features are rolled out successfully. They will provide guidance and best practices to business users on how to leverage different features within the product.
Qualifications & Experiences:
Bachelor's degree (Business, Information Systems, or related field preferred).
- 5+ years' experience as a Sr. Business Analyst or similar role.
- Strong experience gathering and documenting business, functional, and technical requirements.
- Expertise in modeling/mapping current-state to future-state business processes.
- Experience with both traditional Waterfall SDLC and Agile methodologies.
- Experience with test planning, test case development, and execution.
- Experience with Media Asset Management solutions and Web Apps
- Ability to manage multiple, concurrent projects, activities, and tasks under time constraints.
- Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous-improvement environment.
- Strong critical/analytical thinking and problem-solving skills.
- High energy level, adaptive, and a strong team player with a good work ethic.
- Strong verbal and written communication skills.
- Must be a self-starter.
- Must demonstrate resiliency when met with challenges or setbacks.
Not Required but preferred experience:
- Experience within the M&E industry, Consumer Products and/or Brand & Franchise Management experience preferred.
- Experience working with cross-functional teams (Tech teams, business stakeholders, change management, etc.).
Tools & Platforms
- 5th Kind (aka Core) or other Media Asset Management tool
- WordPress
- SharePoint
- Atlassian Suite (Jira, Confluence)
- Project Management Tools (e.g., Monday.com, Miro)
- ServiceNow (incident management, workflow tracking)
- Microsoft M365 (Excel, PowerPoint, Visio, SharePoint)
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $91,000.00 - $169,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- FSA
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Unlimited Paid Time Off
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- 401(K)
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)