Reception Coordinator

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

• Answering, screening and transferring all calls to the relevant person or department from a busy switchboard.
• Access control management through the use of the CCure system as well as physical key management, including tracking the issuing and return of keys and cards and maintaining stock levels of passes, lanyards and card printing supplies.
• Meeting, greeting and directing clients, contractors and visitors correctly by following the security policies of the facility with a welcoming and professional manner.
• Managing all inbound and outbound deliveries via Reception and the loading bay, maintaining accurate records and following the correct procedures relating to the security and notification of deliveries
• Booking passenger cars and couriers, maintaining accurate records of these bookings, and passing on accurate billing information.
• Ensuring that the correct and complete handover of information is consistently maintained among front desk personnel, including Security and Runners.
• Updating all reception lists, i.e. cutting room occupants and their correct extensions, current productions in the studios, staff phone numbers,
• Assisting in the planning and execution of events including occasional evening attendance.

• Excellent communication skills and interpersonal skills with the ability to create an immediate rapport with a range of contacts.
• Sensitive to differing clients' needs and priorities with the ability to question and assist diplomatically.
• Computer literate. In particular, very good working knowledge of Microsoft Office (Word, Excel and Outlook).
• Previous experience of managing a switchboard and security passes.
• Good general knowledge of production, post-production or screening room facilities desirable.