Privacy Product Analyst
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role
We are currently seeking a Analyst, Privacy Product - Privacy Services to work in the Privacy Service Center to support technical privacy set-up and implementations for WBD.
In this role, your main responsibilities will include:
- Troubleshoot issues related to cookie consent implementations on websites, mobile and CTV apps
- Escalate and manage communication with vendor (OneTrust)
- Create, maintain and update OneTrust configuration for Cookie Consent and other modules
- Assist users across the enterprise with new product implementations or changes
- Provision user access
Your Role Accountabilities
Troubleshoot issues 50% time spent on the daily
- Assist teams and users in questions related to privacy tech configuration and set-up
- Triage issues received through email and slack
- Escalate issues to vendor support when needed
Provision user access
- Follow agreed process for user provisioning when requested
- Manage incoming tickets for user access request in timely manner
Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports
25% time spent on the daily
- Configure/update geolocation rules and templates for digital assets based on applicable laws
- Configure/update intake webforms
- Create/update reporting templates
- Update text and translations for policy pages
- Create custom ad hoc configurations as needed
- Update wording per legal instruction
- Perform QA of configurations before release
- Raise "bugs" or issues through appropriate channels
Assist users across the enterprise with new product implementations or changes 25% time spent on the daily
- Be a point of contact for queries from brand, development, legal and other teams on Cookie Consent implementation on web, mobile and CTV
- Provide guidance for blocking cookies, tracking technologies, SDK's or similar on digital assets
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- Assist in configuration of new digital assets such as websites and apps including cookie scans in OneTrust
- Assist in bulk uploads of data (e.g. assessments, vendors) into OneTrust when necessary
- Perform QA on implementations as requested
Qualifications & Experience
- 2+ years of prior experience (media, entertainment or streaming services industry experience a plus)
- Technical background with websites and/or mobile applications
- Understanding of cookies/SDK function
- Basic HTML, CSS, JavaScript and Google Tag Manager
- Privacy knowledge and/or willingness and enthusiasm to dig into privacy issues
- High degree of accuracy and attention to detail at all times, even with the most routine tasks
- Fluent business English
Not Required but preferred experience:
- Knowledge of OneTrust Cookie Module
- Knowledge of other OneTrust modules
- Website development experience/understanding
- Mobile testing knowledge (i.e. using Android studio)
- API/Postman experience
- Comfortable in working in somewhat unstructured environment
What's in it for you:
- contract of employment
- hybrid work
- benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
- free access to the HBO Max platform
- work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
- training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts
- CSR activities: volunteering, ecological and social initiatives
- access to parking space
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- FSA
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Unlimited Paid Time Off
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- 401(K)
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)