Executive Assistant to General Manager

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

From the phenomenally successful Warner Bros. Studio Tours in London, Hollywood, and Tokyo, to flagship retail stores in New York, Chicago and Tokyo, the next exciting addition to this collection is Warner Bros. Studio Tour Shanghai - The Making of Harry Potter, a completely new experience for Harry Potter fans in China.

• Manage and prioritise the GM's emails, calls, and correspondence; draft responses based on guidance or available information.
• Prepare letters, reports, documents and presentations; analyse and structure information accurately.
• Provide extensive diary management, scheduling, and prioritisation of daily workload.
• Coordinate internal and external meetings, conferences, and VIP engagements, working across multiple business units and international time zones.
• Arrange comprehensive global travel itineraries, including flights, hotels, transportation, visas, schedules, and related documentation.
• Support SLT members with travel planning where necessary and ensure alignment with GM schedules.
• Attend meetings and take minutes as required.
• Manage reconciliation of expenses for the GM and assist others with this process when needed.
• Serve as a key liaison within the Tour for Executives and visiting officials

• Support the GM and SLT with tasks, deliverables, and timelines during the attraction's development phase.
• Coordinate logistics for visits, and meetings involving WB international executives, vendors, and partners in close collaboration with other office administration and support teams.
• Support with organisation of VIP hosting, transportation, accommodation, and special event arrangements.
• Manage ad hoc projects assigned by the GM, with increasing responsibility as the project progresses.
• Proactively identify opportunities to streamline processes and improve efficiency during the pre- opening period.
• Develop systems, support materials, and admin processes that will transition into the operational phase.

• Minimum 5 years' proven experience as an Executive Assistant supporting senior executives in a fast paced, multinational, or highly matrixed organisation.
• Experience working within the attractions, entertainment, hospitality, or leisure sector is highly beneficial, especially within environments that combine guest experience, operations, and commercial activity.
• Higher level education qualification (minimum 2-year college degree or equivalent). A qualification in Business Administration, Communications, Hospitality Management, or a related field is desirable.
• Professional training or certification in administration, project coordination, or executive support is an advantage.
• Demonstrated experience working in culturally diverse or bilingual environments; proficiency in English and Mandarin to a professional working level.
• High proficiency in Microsoft Office Suite, especially Excel, PowerPoint, Teams, and Outlook, with the ability to prepare complex documents and presentations.

• Proven experience as a Personal/Executive Assistant supporting senior leadership, ideally within an international or bilingual environment.
• Excellent written and verbal communication skills in both English and Chinese (Mandarin).
• Strong organisational skills with the ability to prioritise, multitask, and work under pressure.
• High level of professionalism, discretion, and the ability to handle confidential information.
• Strong relationship building skills with the confidence to liaise at all levels.
• Proactive, solution oriented approach and ability to work independently.
• Strong attention to detail and accuracy.
• Advanced skills in Microsoft Office, particularly Excel and PowerPoint
• Ability to work flexibly, including occasional out of hours requirements