Analyst, Workday Configuration

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Your New Role:

This position will participate in functional projects and support configuration activities for new functionality and enhancements within Workday's HCM, Recruiting and Security product suite. As part of the global configuration and solutions team, this role will work to ensure configurations in Workday comply with local and country specific requirements and will liaise with HR and Technology departments, related to the responsibilities referenced below. This role will be a cross section of requiring the analytical skills of a business systems analyst, the creativity of a solution architect, and process knowledge of a functional superuser.

Your Role Accountabilities:

Workday Implementation and Project Delivery:

• Become critical Workday configuration resource to successfully implement new functionalities and/or processes globally / on a regional level from development through delivery within project timelines

• Able to work independently and resolve complex Workday bugs impacting global / regional level workforce, identify the issue and develop configuration fixes

• Ensure thorough documentation of requirements, conceptual design, and end-to-end processes

• Collaborating with other functional teams (e.g. People & Culture) to ensure efficient delivery of new configuration in Workday

• Conduct discovery sessions with stakeholder(s) and/or project sponsor(s) to understand business requirements and deepen service offerings to our Employees, Supervisors and Business Partners.

• Demonstrate Workday configuration through the development of a proof of concept (prototype)

• Supports configuration testing efforts executing testing for any new Workday features being adopted

• Become a subject matter expert for Workday security, supervisory organization and processes ensuring system health and sustainability

• Execute daily maintenance activities including but not limited to role assignments, security audits, organization set, etc. Identify and articulate process improvements, understand potential Workday constraints and offer practical solutions on how to best deliver the Workday solution

• Participate in Workday upgrade process including testing

• Support management on ad-hoc projects as required

• Assist in development of training materials and partner in change management efforts and organizational readiness

• Develop relationships with key stakeholders and customers in remote locations

• Participate in various process improvement projects, and assist in the process and system change implementations

• Serve as an advisor in Workday configuration knowledge to HR Services team at large and HR Business Partners and COE stakeholders

• Participate in update trainings as needed

• Understand and execute critical path activities and resolve or escalate issues as needed

• Deliver on project/process documentation as part of transition of support to operations

• Understand and apply WarnerMedia security and privacy policies, standards and processes to ensure the confidentiality and integrity of data

• 3+ years of experience in HR or Payroll operations including 1 - 2 years previous applicable experience with Workday HCM functional processes required

• Experience in development and implementation of process and systems changes required

• Prior experience in multinational environment required

• Bachelor's degree in a business related field, or equivalent combination of training and work experience required

• Advanced skills in Microsoft Office suite of tools

• Fluency in business English

• Ability to gather and translate business requirements/technical solutions

• Proven ability to manage multiple tasks/activities and prioritize appropriately

• Strong technical aptitude and ability to learn quickly through instruction and self-training

• Proven analytical skills with strong attention to detail

• Passion for customer service

• Be solution oriented with the flexibility to work in a dynamic environment