Advanced Systems Engineer - AR/VR/GFX COE
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Job
As a specialist in graphics and a member of the AR/VR/GFX Center of Excellence (COE), the candidate will serve as a Subject Matter Expert responsible for providing global 3rd Level Engineering support, participating in the design and delivery of graphics and immersive production solutions, researching and evaluating new technologies, ensuring complete documentation is available to all COE participants, and providing Level 2 support guidance. The candidate will also play a key role in developing standards, training Tier 2 support staff,
and driving knowledge sharing across the organization.
The Daily - Major Activities
Laboratory Testing: Conducting tests on new software versions and features, tracking bugs, monitoring hardware for graphics systems, testing graphics deployments on-premises and in the cloud, and evaluating new technologies and workflows for operational use.
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Support: Troubleshooting complex issues, following-up on issues with suppliers & vendors, managing tickets, and serving as a Tier 3 escalation point for critical production incidents. Being available on-call for global emergencies (Major Incidents).
Documentation and Training: Creating and updating documentation, standards, and operational procedures for graphics systems. Generating SOPs for Tier 2 support, providing training, and helping build support readiness across regions.
Design and Implementation for New Projects: Participating in the design, implementation, testing, and commissioning of new graphics and immersive production systems, including documentation and training for Tier 2 support and other COE team members.
Participation in COE Meetings: Attending meetings to track issues, discuss new projects, and analyze and define future technology solutions.
The Essentials
- Minimum of 5 years of experience with broadcast technology related to live productions, including knowledge of 2D and 3D graphics systems, AR/VR/XR solutions, and camera tracking systems.
- Methodical in troubleshooting issues both in the lab and during support cases.
- Experience implementing, supporting, or integrating production technology solutions.
- Detail-oriented in creating and maintaining technical documentation.
- Strong communication skills and the ability to work effectively in a collaborative environment across technical and non-technical teams.
- Ability to mentor and share knowledge with engineering and support teams.
The Nice to Haves
- Knowledge of implementing cloud-based production solutions.
- Experience with graphics platforms such as VizRT, Ross XPression, Pixotope, Unreal Engine, or similar technologies.
- Experience with tracking systems, virtual production environments, or LED volume technologies.
- Experience with scripting, automation, or workflow integration.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- FSA
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Unlimited Paid Time Off
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- 401(K)
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)