Position Summary...Why do people love eating in our café at Sam's Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help café associates. Do you have a passion for preparing food? Our cafe associates listen to our member's needs, prepare their food orders and provide fast and friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our members and creating the warm and friendly environment they deserve - serving up a meal just like at home! Be a part of a team that offers customers more of what they love, for less.
You will sweep us off our feet if:
• You have a passion for and experience with fresh food
• You keep member satisfaction as your top priority
• You're a solution seeker and innovator who tackles obstacles head-on
• You're comfortable with change and quickly adapt to different work scenarios
• You're a curious and creative thinker, driving change through out-of-box thinking
You will make an impact by:
• Ensuring high-quality products are fresh, ready, and available in the café
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products
• Packing ready-to-sell products in proper containers and stock displays
• Preparing and serving ready-to-eat food
• Maintaining a clean, sanitized, and member-ready area
The café associate role is a great way to start a fulfilling career at Sam's Club. Apply now!
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.
What you'll do...
- Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.
- Be an Expert: Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.
- Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
- Be an Owner: Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns.
- Be a Talent Ambassador: Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Food Handler Certification (Food Safety) - Certification Primary Location...2151 SHEPARD RD, NORMAL, IL 61761-6414, United States of America