Senior Product Manager, Safeguarding

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What’s it all about?

The Treasury Product team are responsible for creating and building a real time treasury solution, supporting a portfolio of products and adding sustainable value to the business.  This role will be responsible for gathering and analysing business requirements and supporting development teams evaluate and prioritise backlogs. This may include:

• Managing and owning the product backlog, ensuring top-priority items are clearly documented and understood by developers and testers
• Attending and participating in agile ceremonies (daily stand-up, backlog refinement, spring planning, etc.)
• Collaborating with other Product Owners, Product Managers and the Head of Treasury Product to ensure delivery of product initiatives remain on-time, in budget and align with strategic objectives
• Validating and approving QA testing before UAT release
• Supporting in Program Increment (PI) planning sessions to define increment plan for scrum team.

Your mission:

• The overall objective of the SPM - Safeguarding within the treasury team is to build towards a real time unified treasury for all Visa Direct products i.e. Collection, Hold, Payouts and Conversions. The focus of the role in the short term is as a follow, this might change to other areas as the platform matures.
  • Develop real-time financial systems at global scale
  • As the Safeguarding Product Lead, you will spearhead the development and maintenance of the different safeguarding micro services i.e. Safeguarding ledger, safeguarding obligations, safeguarding reconciliations etc.
  • You will be a key point of contact from product team working with different stakeholders from compliance, technology and others with the objective of building a new safeguarding strategy.
  • Treasury team is instrumental in managing liquidity to enable Visa Direct to meet speed promises and minimising costs. You will be responsible developing the infrastructure that will enable us to optimise our liquidity management.
  • Visa Direct is rapidly expanding globally, creating new products to consumers and businesses, entering new jurisdictions and offering new products. This is a unique opportunity to lead complex projects integrating new Visa products and markets into our Treasury systems. 
  • You will ensure that we implement and update the systems to enable the treasury team to fulfil its safeguarding obligations as Visa Direct continues to scale into new markets and products.

What we expect of you, day to day.

This role will report to the Senior Product Director and be responsible for turning the product vision, strategy and design into reality. This position requires an experienced Product Owner with deep payments experience and a proven ability to get things done and shall:

• Lead multiple product development work streams across the business.
• Work with business stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems to achieve final technology/business solution.
• Defining the product backlog – work with stakeholders to understand the business objectives translate these into requirements to create the product roadmap ensure the product is developed in line with the business objective
• Shape and maintain Product backlog, ensure product backlog items are clearly captured and understood by developers.
• Ensure the product backlog is visible, transparent, and clear to all, including dependencies and priorities based on the overall strategy.
• Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint.
• Review QA test results before releasing to UAT.
• Actively support the Product Manager or Integration Lead to create release planning and maintain continuous release calendar.
• Oversee documentation of requirements in a manner that is understandable for the business to subscribe to, while sufficiently comprehensive, structured and technically-oriented for the development teams.
• Support testing, training and implementation activities, identify and document emerging business requirements to ensure the successful delivery of the overall business and technology solutions.
• Together with the BA, define and manage the projects requirements through the delivery lifecycle, creating relevant stories, defining the acceptance criteria and highlighting dependencies between them. 
• Ensuring the Business Analysts have sufficient Change Requests/prioritised Backlog initiatives to create stories to feed the Development teams.
• Perform the role of a business partner, by maintaining a deep awareness of how the business operation works.
• Facilitate in providing estimates for user stories, bug fixes, spikes, etc.
• Ensure that requirements are delivered sprint ready and to the highest quality standards.
• Highlight risks and translate technology challenges back to the business to support decision-making.
• Ensuring the product meets business needs - Collaborate with the scrum team during build to ensure the solution meets business needs.
• Collaborates with a team of Product Managers/BAs to align product roadmaps and delivery schedules.
• Support resource planning activities and on-boarding and training of new Team members

 

This is a hybrid position based in London Paddington office. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.

 

Qualifications

Qualifications
•    Bachelor’s Degree or equivalent professional experience
•    5+ years in a product ownership role
•    5+ years in a treasury or finance, preferably within a regulated EMI, fintech, bank, or payments company
•    Experienced working in regulated areas, comfortable working with compliance officers, auditors and equally discussing technical problems with engineers
•    Hands-on experience with safeguarding frameworks under FCA, MAS, or EU rules
•    Proficiency with Excel and financial modelling tools experience with Treasury systems a plus.
•    Successful track record of working with cross-functional teams
•    Practical knowledge of Agile methodology and proven implementation
•    Excellent communication skills and stakeholder management with an ability to translate business needs to a technical team
•    Results orientated, continues to work toward achievement of goals in the face of obstacles readily integrating changes into work processes and outputs
•    History of working closely and effectively with analyst and technology teams to elicit requirements from stakeholders, challenging them to hone their thinking with the ability to work collaboratively and across functions.
•    Proven experience working in an Agile methodology environment (e.g. SCRUM, DSDM, Lean Kanban).
•    User centric delivery experience, ideally having worked and delivered product features in the past.
•    Ensuring close attention to detail is maintained across the team in all areas of work: design, documentation, coding, testing, and following agreed processes.
•    Strong communications skills, able to bridge the gap between business (product manager, business BA) and technical teams.
•    Confident and experienced facilitating workshops with senior managers, address Team Demos and Retrospectives.
•    Broad experience using modelling techniques designed for business and systems’ analysis e.g. use case diagrams.
•    Data flow process mapping, data transformation, migration and reconciliation.
•    Good technical understanding of web applications and APIs.
•    Great intellectual agility and attention to detail. 
•    Excellent communication and interpersonal skills across different disciplines both written and oral.
•    Ability to work independently, priorities workload to meet deadlines and work well under pressure.
•    Ability to build and maintain strong relationships with both internal and external stakeholders at varying levels of seniority using a collaborative approach.
•    Open to feedback, able to deal with ambiguity and work on multiple concurrent activities.
•    Successful under pressure and naturally curious to solve problems, explore new techniques and technologies.
•    Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, and SharePoint.
•    Experience working with teams with resources in remote locations is an advantage.
•    Working experience in using Jira and Confluence.
•    Able to work and manage scrum teams that are geographically dispersed and across time zones

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): London, United Kingdom

Job ID: 9ba55318-8d71-478d-8b35-8a01401d673b

Employment Type: OTHER

Posted: 2025-11-25T15:16:52