Senior Manager, Consumer Solution

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Responsibilities:

• Lead market execution of Affluent initiatives, including the launch of Affluent products (i.e. Visa Signature, Visa Infinite), ensuring timely delivery and alignment with strategic priorities across Vietnam and Laos.
• Own business performance for Affluent portfolio (debit and credit), actively tracking market trends, market dynamics, and competitive movements to optimize strategy and ensure impact on P&L.
• Develop and maintain thought leadership on Affluent trends affecting Vietnam, translating insights into actionable strategies.
• Support product expansion on upcoming new Affluent product tier(s)
• Collaborate with Visa’s Market Support Center in Singapore to align on regional client initiatives and ensure seamless execution of in-market programs.
• Engage cross-functional teams including Sales, Product, Strategy, VAS, Marketing, and Advisory to drive integrated execution and ensure strategic alignment across all workstreams.
• Partner with analytics and research teams to generate Affluent insights and ensure corridor strategies remain data-driven, relevant, and responsive to market shifts.
• Monitor performance and manage investments, tracking KPIs, managing budgets, and leading quarterly reviews to ensure delivery of forecasted outcomes and continuous optimization.
• Provide insights and recommendations on portfolio management, including acquisition, activation, usage and retention, to help issuers identify new segment opportunities and develop product value proposition strategies
• Work with issuers in the ongoing evaluation, management, synthesis and development of product line strategies, including new product platform launches
• Identify, prioritize and develop product, platform, market and/or service innovations to protect and grow existing revenue streams and to grow new revenues for assigned products

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• The ideal candidate will bring 10 years of experience in the retail bank/financial services businesses coupled with at least 2 years’ experience in developing and launching new transactional banking services, debit/ credit/prepaid cards, e-payment services and other digital products/services in a financial institution or fintech.
• Strategic thinker with strong execution capabilities
• Ability to identify potential opportunities, develop strategic plans and manage the teams needed to bring them to fruition
• Excellent negotiation skills for business agreements and managing relationships and high level of curiosity to learn Visa products and services
• Hands-on approach to directly managing clients’ counterpart & internal Visa stakeholders, directly working on required tasks
• Proven ability to multitask in a fast-paced environment with efficiency and professionalism with demonstrated problem-solving skills and strong business acumen.
• Excellent communication skills, both verbal and written, in English and Vietnamese
• Flexibility to business travel for Client meetings (Hanoi, Ho Chi Minh, Laos)
• Proficiency in Microsoft Office tools and data analysis for business planning

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.