Senior Account Manager - Visa Direct
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
The Visa Direct team at Visa works on designing, managing, and optimizing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including corporations, small and medium businesses, governments, and other organizations, but also support P2P transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The role of Senior Account Manager for FXB is accountable for the development and execution of the functional strategy and aggregate view of their portfolio of clients to ensure the team meets or exceeds its financial (i.e., Net Revenue and Net Income growth) and scorecard goals. This role reports into the Head of Account Management for FXB for Visa Direct in Europe. The position requires strong commercial acumen and account management capabilities to expertly manage revenue, upsell, cross sell and renewal opportunity pipelines.
Further responsibilities include client engagement approach, key functional governance, and the application of performance insights to orchestrate delivery of the strategy.
What we expect of you, day to day.
Overall:
- Enable the FXB business to be the growth engine for Visa, by driving business growth at up to 50% p.a. over the next 3-5+ years
- Contribute to building a new business for Visa by entering money movement space where Visa has not previously played and diversify Visa’s business from the core consumer payments into global cross-border consumer and business payment flows
Growth:
- Own Net Revenue sales target for your portfolio of FXB clients – for the cluster team and individually
Originate and deliver on an aggressive sales target for Visa Money Movement capabilities that include Visa Direct Card/Account/Wallet, VXBS and B2BC
- Create and nurture wide network of stakeholders across key players in the region
- Leverage internal and external relationships to develop a robust pipeline of opportunities
- Based on the deep knowledge of the client’s situation define best product proposition, while trying to create roadmap for implementation for both
- Work with finance business partners to structure high value, complex commercial deal structures
- Act in a close alignment with Compliance and Risk to enable swift client onboarding
Want more jobs like this?
Get jobs in London, United Kingdom delivered to your inbox every week.

Revenue:
- Own Net Revenue target for their client portfolio
- Execute on signed deals to bring revenue in a timely manner in line with the business plan
- Manage the clients operationally and grow the net revenue generated by the accounts, by upselling on the existing and new MMS capabilities, as well as identifying other business opportunities for Visa Inc
- Optimise customer performance by working with enabling functions, incl Account Management, Marketing, CS, data analytics, VCA, etc.
How:
- Participate in Sales initiatives incl new product roll-outs, opening up new case studies, or scaling Visa’s capabilities
- Consult on commercial process improvements to enable better sales and time-to-revenue processes.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Self-starter with a bias toward action and proven track record for successfully selling multi-million contracts and managing a sales team to achieve multi-million sales targets
Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level including disciplined and structured client management to achieve revenue growth
Excellent problem-solving skills with a strong focus on delivering for clients.
Highly skilled in commercial and legal deal structures, and business case building
Excellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with client executives at a C-
level
Ability to explain complex business and technical concepts to audiences in an approachable way to influence and drive adaption
Highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and develop business development strategies
Prior experience in cross-border business payments development is a must
Prior people management experience is a must
Second language is a plus
Work experience across multiple European markets is preferred
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
- Casual Dress
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)