Sales Support Analyst

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Our Fintech team is looking for an engaged Sales Support Analyst to join our Sweden office during a period of significant growth and investment in our European business. There has never been a more exciting time to join one of the most recognised brands in the world.

This role is responsible for supporting our Senior Sales Managers and clients within the Nordic and Baltic markets. We have a significant opportunity for accelerated growth, and are looking for someone who has a natural drive and tenacity to succeed and make a difference every day. In return, we will equip you with the very best tools and training so that you can deliver the biggest possible outcomes.  We will also probably have some fun along the way!

What we expect of you, day to day:

Account & Operational Support (primary focus):

• Support BIN sponsor Account Executives in the daily servicing of fintech clients, with a focus on operational execution and excellence
• Assist with client onboarding activities, including documentation collection, internal readiness checks, and coordination across onboarding, risk, compliance, and legal teams
• Track and manage client-related actions, milestones, and deliverables to ensure timely progress and clear ownership
• Prepare and maintain internal materials such as process flows, implementation summaries, client overviews, incentive calculations, sales reports and status updates
• Act as a coordination point between Account Executives and internal stakeholders to help resolve operational questions and follow-ups
• Help ensure client setups remain compliant with agreed frameworks, processes, and governance standards
• Contribute to continuous improvement by identifying recurring operational issues and suggesting practical process enhancements
• Translate complex operational processes into clear documentation, flowcharts, and summaries that can be reused internally
• Support Senior Sales Managers on an ad-hoc basis with new sales initiatives including tasks such as sales presentations, client onboardings and contracting

Industry & Program Support (secondary Focus):

• Support the coordination and project management of selected initiatives such as the Visa Innovation Program (Nordics and Baltics), primarily from an operational and partnership coordination perspective https://visainnovationprogram.com/nb
• Assist with research on fintech market developments, regulatory changes, and operational trends relevant to BIN sponsorship, payments and embedded finance
• Contribute to internal knowledge-sharing by summarizing learnings from client cases, projects, or industry activities

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Skills & Experience:

• Experience in card-based business models, fintech, payments or banking operations
• Experience and excellence in an operational-, analyst-, sales support-, or similar role within B2B required
• Experience in managing both internal and external stakeholders
• Comfort working with structured processes, documentation, and recurring operational tasks
• Comfortable in taking ownership and driving complex processes and workflows
• Strong organizational and stakeholder management (internal & external) skills, with attention to detail and accuracy
• Ability to understand complex end to end flows and break them down into clear, practical steps
• Solid analytical skills, with confidence working with numbers, assumptions, and basic financial concepts
• Clear and professional written and verbal communication skills
• Ability to work collaboratively across multiple internal teams and manage competing priorities

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.