KYC Refresh Specialist

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Summary

 

This role is a key part of the Compliance Operations team, responsible for ensuring ongoing regulatory compliance through periodic KYC refreshes of existing clients. You will review and update client profiles, perform KYC, CDD and EDD and assess risks in line with the Currencycloud’s risk appetite. The role requires strong analytical skills and attention to detail.

Roles & Responsibilities - more details:

• Conduct periodic reviews of existing client profiles to ensure compliance with regulatory and internal standards.
• Perform customer due diligence (CDD) and know-your-customer (KYC) checks during refresh cycles.
• Carry out enhanced due diligence (EDD) where higher risk is identified.
• Carry out transactions review during refresh cycles.
• Conduct sanction and PEP screening, investigating any potential matches.
• Maintain a positive client experience while managing refresh requirements efficiently.
• Undertake assigned compliance-related project work.
• Proactively escalate urgent or high-risk cases to management for further review.

 

What skills are required:

• Good business acumen - leveraging this to weigh up risks presented in each case
• Highly analytical - using presented evidence / data to form an assessment on the risk
• Excellent written communication - leveraging this to work with stakeholders and problem solve each case to deliver correct outcomes
• Team player who enjoys learning new things, sharing knowledge and working with others to form correct outcomes on new applications
• Being accountable and taking ownership of the end-to-end refresh process

 

Reporting line:

This role will report to the refresh manager.

 

Qualifications

At least 1 year's experience in a finance / compliance field

University degree in business or sciences / equivalent

Prior experience in a compliance onboarding function is preferred

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Pasay, Philippines

Job ID: b1525268-4d5c-47d0-8c36-a3d2315f7d47

Employment Type: OTHER

Posted: 2026-01-16T08:28:28