Business Planning & Operations Analyst

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Key Objective: Support Business Planning and Operations (BPO) team and partner with business development and functional units in managing Visa business to achieve the organization’s goals

Key Responsibilities

Market Development Fund (MDF) Management

· Orchestrate MDF cadence and all processes related to planning, tracking, and reporting MDF initiatives in CIS&SEE.

· Lead MDF management during AOP process, including planning, consolidation, and alignment of inputs from all stakeholders.

· Collaborate with Finance, Business Development, and Controllership to develop management reporting tools (GPC, other)

· Provide daily operational support for MDF project lifecycle: initiation, approval, proper reflection, and completion.

· Ensure timely and accurate updates to MDF files and reporting documents; review monthly financial data and investigate discrepancies with Finance.

Financial Analysis & ROI Management

· Perform in-depth financial analysis to support MDF investment decisions and optimize fund allocation.

· Develop and maintain ROI calculators for MDF initiatives, ensuring strict verification and control of inputs and outputs.

· Implement governance frameworks for ROI validation and compliance with internal standards.

· Monitor ROI performance and provide actionable insights to stakeholders for improved decision-making.

Automation & Process Optimization

· Identify opportunities to automate MDF planning, ROI calculation, and reporting processes.

· Deploy tools and technologies to streamline workflows, reduce manual effort, and enhance accuracy.

· Maintain oversight of automated processes, ensuring data integrity and operational efficiency.

Reporting & Insights

· Prepare dashboards and reports to provide Business Development teams and management with clear visibility into MDF performance and ROI.

· Support ad-hoc analysis (e.g., market deep dives, client/project evaluations) to identify gaps, drive new sales efforts, and enhance decision-making.

Governance & Controls

· Collaborate with Operations Controls team to maintain a robust control environment.

· Conduct regular audits of MDF and ROI processes to ensure compliance and accuracy.

Teamwork & Training

· Foster collaboration with GCM, BPO Head, BD, Finance, and Controllership teams to achieve collective objectives.

· Coach and educate CIS&SEE Business Development teams on financial performance, ROI methodologies, and MIS tools.

· Conduct training sessions on MDF processes, ROI calculators, and reporting instruments upon request.

Qualifications

· Strong financial analysis and modeling capabilities.

· Expertise in ROI calculation and performance tracking.

· Proficiency in automation tools and process optimization.

· Advanced Excel and data visualization skills; familiarity with BI tools.

· Excellent communication and stakeholder management skills.

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Almaty, Kazakhstan

Job ID: 415e20b5-965b-4253-ab61-5069b44c2f9e

Employment Type: OTHER

Posted: 2025-12-23T12:07:02