Strategic Analytics Lead, Digital

Details

• Collaborate with internal teams to understand business strategies, needs, and challenges.
• Leverage data from multiple platforms and sources to develop actionable insights and recommendations that improve internal processes and reporting.
• Assist in synthesizing internal engagement data to identify opportunities for optimization.
• Serve as a data and reporting resource on cross-functional teams for internal initiatives.
• Manage recurring analytical requests and reporting processes, ensuring high-quality, timely delivery.

• Partner with internal stakeholders to translate business requirements into analytical projects and support them to completion.
• Analyze internal data sets to identify trends, friction points, and opportunities for improvement.
• Acquire, compile, and verify the quality of structured and unstructured data from various internal platforms.
• Develop, maintain, and deliver dashboards, visualizations, and presentations that translate complex data into actionable insights for stakeholders.
• Assist in designing, executing, and interpreting basic experiments (e.g., A/B tests) to validate hypotheses and optimize internal processes.
• Communicate insights and recommendations effectively, using clear data visualization and storytelling techniques.
• Stay updated with industry trends and emerging technologies related to data analytics and visualization.
• Participate in special projects and other duties as assigned.

• Minimum of three years of relevant work experience in data analytics, business intelligence, or a related field.
• Undergraduate degree or equivalent combination of training and experience.
• Strong technical skills, including proficiency in SQL and Tableau.
• Familiarity with Python and AWS/Redshift environments preferred.
• Experience with Adobe Analytics is required.
• Basic understanding of experimentation concepts and ability to assist in test design and interpretation.
• Ability to bring together data from multiple platforms and perform analysis to support internal decision-making.
• Strong communication and storytelling skills, with the ability to present insights clearly to non-technical audiences.
• Stakeholder management experience helpful but not essential.
• Financial services experience is a plus.