Senior Product Manager, Intelligent Sales Platform
2 days ago• Malvern, PA
About the Role:
Vanguard's Financial Advisor Services (FAS) division is building an AI-powered platform that guides seller decisions, automates routine work, and surfaces the right insight at the right moment. This is a 0→1 build with executive sponsorship.
This is a regulated financial services environment - compliance, auditability, and explainability are built into the product.
You'll own this product end-to-end - from discovery through scaled rollout - building capabilities that directly impact how sales crew serve our clients.
What You'll Own:
Problem Discovery & Product Sense
- Lead continuous discovery with sales users and leaders across multiple roles and channels.
- Define what to build, for whom, and in what order.
Platform Build & Execution
- Own the product roadmap from MVP through scaled adoption.
- Drive phased delivery from pilot through broad rollout.
- Make scope and sequencing trade-offs under real constraints.
- Drive product adoption where usage is earned, not mandated.
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AI/Agentic Product Development
- Define how AI agents behave within the product and what governs that behavior.
- Partner with data scientists and engineers on models, recommendations, and generative features.
Product Analytics & Metrics
- Own how we measure success and make scale/no-scale decisions.
- Establish baselines and run rigorous pilots.
Cross-Functional Leadership
- Partner with Engineering, Data Science, UX, Sales Leadership, and Compliance to ship with quality.
- Drive build/buy/partner decisions.
Required Skills & Experience
- 7+ years of product management experience, with depth in 0→1 builds through scaled adoption.
- Direct experience shipping AI/ML-powered products - LLMs, ML models, and generative features in production.
- Experience building agentic AI products.
- Strong problem discovery practice.
- Rigorous product analytics skills.
- Excellent product execution - you prototype, define evals, and drive cross-functional delivery to production.
- Experience with enterprise or B2B products.
Preferred
- Background in sales technology or CRM platforms.
- Experience in regulated financial services
- Familiarity with mobile-first product design for field-based users.
Why This Role
You'll build an AI-native platform from the ground up inside a Fortune 500 financial services firm - with proprietary data assets, real user scale, and executive support. You'll define how AI agents work alongside humans in high-stakes workflows, solving real problems with measurable impact.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Client-provided location(s): Malvern, PA
Job ID: Vanguard-180661
Employment Type: FULL_TIME
Posted: 2026-07-19T19:53:06
Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Reimbursement Account
- Fitness Subsidies
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Virtual Fitness Classes
- Pet Insurance
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- 401(K) With Company Matching
- 401(K)
- Financial Counseling
- Profit Sharing
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
- Internship Program
- Lunch and Learns
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Vanguard.