Senior Manager, Internal Communications
Today• Scottsdale, AZ
Charlotte, NCMalvern, PA
Leads the strategy and execution of content across divisional internal communications. Oversees a team of content creators and serves as the central editorial authority-ensuring all communications are clear, compelling, and aligned to business priorities and Vanguard standards. Partners closely with senior leaders and stakeholders to shape messaging, elevate storytelling, and drive consistent, high-impact communications.
Responsibilities:
- Lead & Develop Content Organization
Manage and develop a team of writers and content creators; establish a high-performing culture with a strong focus on writing excellence, coaching, and continuous skill development. - Editorial Leadership & Standards
Serve as the lead editor across all communications; set and enforce editorial standards for quality, clarity, voice, and consistency.
Provide hands-on editing and direction to ensure content meets a high bar. - Strategic Messaging & Storytelling
Translate complex business strategies into clear, cohesive narratives that resonate with diverse audiences.
Shape enterprise and divisional storytelling across key initiatives. - Stakeholder Leadership & Influence
Serve as a senior advisor to leaders and partners; proactively shape communications approaches and messaging.
Manage a broad set of stakeholders, aligning priorities and navigating competing demands with confidence. - Content Strategy & Planning
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Oversee content planning and prioritization to ensure alignment with business goals and audience needs.
Drive a cohesive, integrated approach across channels and formats.
Ensure delivery of high-quality content across written, visual, and multimedia formats.
Maintain consistency and effectiveness across all communications touchpoints.
Use feedback, data, and industry best practices to elevate content quality and team effectiveness.
Strengthen editorial processes and workflows to improve efficiency and impact.
Qualifications:
- Eight years related work experience, five years consulting and delivering internal communications experience preferred. Supervisory experience preferred.
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- Demonstrated experience managing content teams and developing writing talent.
- Exceptional writing, editing, and editorial judgment with a proven ability to maintain high standards at scale.
- Strong experience advising senior leaders and managing complex stakeholder environments.
- Ability to translate business strategy into clear, compelling communications.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Client-provided location(s): Scottsdale, AZ, Charlotte, NC, Malvern, PA
Job ID: Vanguard-179485
Employment Type: FULL_TIME
Posted: 2026-07-08T20:23:54
Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Reimbursement Account
- Fitness Subsidies
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Virtual Fitness Classes
- Pet Insurance
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- 401(K) With Company Matching
- 401(K)
- Financial Counseling
- Profit Sharing
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
- Internship Program
- Lunch and Learns
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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