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Senior Manager, Internal Communications

Today Scottsdale, AZ

Leads the strategy and execution of content across divisional internal communications. Oversees a team of content creators and serves as the central editorial authority-ensuring all communications are clear, compelling, and aligned to business priorities and Vanguard standards. Partners closely with senior leaders and stakeholders to shape messaging, elevate storytelling, and drive consistent, high-impact communications.

Responsibilities:

  • Lead & Develop Content Organization
    Manage and develop a team of writers and content creators; establish a high-performing culture with a strong focus on writing excellence, coaching, and continuous skill development.
  • Editorial Leadership & Standards
    Serve as the lead editor across all communications; set and enforce editorial standards for quality, clarity, voice, and consistency.
    Provide hands-on editing and direction to ensure content meets a high bar.
  • Strategic Messaging & Storytelling
    Translate complex business strategies into clear, cohesive narratives that resonate with diverse audiences.
    Shape enterprise and divisional storytelling across key initiatives.
  • Stakeholder Leadership & Influence
    Serve as a senior advisor to leaders and partners; proactively shape communications approaches and messaging.
    Manage a broad set of stakeholders, aligning priorities and navigating competing demands with confidence.
  • Content Strategy & Planning

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Oversee content planning and prioritization to ensure alignment with business goals and audience needs.
Drive a cohesive, integrated approach across channels and formats.
  • Execution Excellence
    Ensure delivery of high-quality content across written, visual, and multimedia formats.
    Maintain consistency and effectiveness across all communications touchpoints.
  • Continuous Improvement
    Use feedback, data, and industry best practices to elevate content quality and team effectiveness.
    Strengthen editorial processes and workflows to improve efficiency and impact.

  • Qualifications:

    • Eight years related work experience, five years consulting and delivering internal communications experience preferred. Supervisory experience preferred.
    • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
    • Demonstrated experience managing content teams and developing writing talent.
    • Exceptional writing, editing, and editorial judgment with a proven ability to maintain high standards at scale.
    • Strong experience advising senior leaders and managing complex stakeholder environments.
    • Ability to translate business strategy into clear, compelling communications.

    Special Factors

    Sponsorship
    Vanguard is not offering visa sponsorship for this position.

    About Vanguard

    At Vanguard, we don't just have a mission-we're on a mission.

    To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

    How We Work

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

    Client-provided location(s): Scottsdale, AZ, Charlotte, NC, Malvern, PA
    Job ID: Vanguard-179485
    Employment Type: FULL_TIME
    Posted: 2026-07-08T20:23:54

    Perks and Benefits

    • Health and Wellness

      • FSA
      • HSA
      • Health Reimbursement Account
      • Fitness Subsidies
      • On-Site Gym
      • HSA With Employer Contribution
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • Mental Health Benefits
      • Virtual Fitness Classes
      • Pet Insurance
    • Parental Benefits

      • Non-Birth Parent or Paternity Leave
      • Birth Parent or Maternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Company Outings
      • Commuter Benefits Program
      • Casual Dress
      • Happy Hours
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Personal/Sick Days
      • Paid Holidays
      • Paid Vacation
      • Volunteer Time Off
      • Leave of Absence
    • Financial and Retirement

      • Relocation Assistance
      • Performance Bonus
      • 401(K) With Company Matching
      • 401(K)
      • Financial Counseling
      • Profit Sharing
    • Professional Development

      • Promote From Within
      • Mentor Program
      • Shadowing Opportunities
      • Access to Online Courses
      • Tuition Reimbursement
      • Internship Program
      • Lunch and Learns
      • Leadership Training Program
    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program
      • Employee Resource Groups (ERG)

    Company Videos

    Hear directly from employees about what it is like to work at Vanguard.