Product Manager, Specialist

As a Digital Product Manager, Specialist, you will help shape and deliver digital solutions that support the brokerage experience. You will combine product and project management practices to define requirements, coordinate delivery, maintain project and product records, and improve the client and crew experience. You will partner across business and technology teams and use qualitative and quantitative insights to measure outcomes and continuously improve the product.

Responsibilities:

• Support the strategy, planning, and delivery of digital products, translating business and client needs into product features, requirements, priorities, and measurable outcomes.
• Manage digital product initiatives that support the brokerage experience, from requirements and planning through implementation and ongoing improvement.
• Apply project management practices to coordinate milestones, dependencies, risks, issues, decisions, and implementation activities across cross-functional teams.
• Maintain accurate project and product records, including requirements, decisions, status updates, implementation details, and documentation supporting delivery and governance.
• Partner with business, technology, operations, and other stakeholders to prioritize capabilities and resolve implementation and production issues.
• Use qualitative and quantitative analysis, client feedback, and product performance data to identify opportunities and improve the user experience.
• Coordinate product communications and customer outreach to support implementation and adoption.
• Recommend product priorities that inform roadmaps, business planning, and departmental decision-making.

• 3+ years of related experience in digital product management, product development, project management, financial services, or a related field.
• Undergraduate degree or an equivalent combination of training and experience.
• Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders.
• Experience with brokerage products, platforms, operations, or client experiences preferred.
• Experience managing projects or product initiatives, including milestones, dependencies, risks, issues, and documentation preferred.
• Experience maintaining business, project, product, or operational records and documentation preferred.
• Financial services experience preferred.