PortfolioBusiness Program Manager, Senior Specialist

Responsibilities:

• Manages programs or major workstreams of a broader program. Ensures that the scope of the program aligns with business priorities and that business value is properly measured for prioritization.
• Develops and maintains broad knowledge and awareness of Financial Services industry forces, competition, and trends to act as a trusted advisor throughout the project lifecycle. Monitors financial, legal, and other regulatory environments to ensure projects are aligned with the overall company strategy and market conditions.
• Communicate with stakeholders, leaders, team members, management, and department partners to ensure that requirements and priorities are understood. Monitors project progress and results and submit regular status reports to management and internal and external stakeholders. Ensures the development and execution of business change management and communication plans.
• Builds and maintains relationships across program stakeholders and proactively fosters effective communication between internal and external parties. Drives key decisions to ensure alignment with overarching goals across stakeholders.
• Ensures all steps are taken to mitigate risk and maintains control, compliance, audit, and legal requirements. Maintains an appropriate level of technical and business knowledge to support program implementation.
• Participates in special projects and performs other duties as assigned.
• Contributes to the creation and implementation of project governance frameworks, standards, and templates to support consistent execution across programs.
• Tracks and consolidate project dependencies, financials, and status updates across multiple related initiatives, ensuring visibility and alignment at leadership levels.
• Supports training and mentoring of project staff on best practices in program management, tools, and reporting processes.

• Minimum of eight years related business experience. Financial Services and function-specific experience required. Minimum of four years project management experience.
• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
• Demonstrated ability to lead and influence cross-functional stakeholders, driving alignment, decision-making, and delivery across complex initiatives.
• Proficient in program lifecycle management, risk control frameworks, and change management strategies.
• Ability to handle complex interdependencies and manage competing priorities in a fast-paced environment.
• Experience managing or supporting large, multi-product portfolios in a complex organization.