Onboarding & Licensing Administrator

Responsibilities:

You'll bring structure, accuracy, and strong attention to detail to a fast-paced environment - ensuring smooth, consistent onboarding cycles while providing precise administrative support for crew in licensing.

• Coordinate and manage logistics for onboarding and licensing classes, including schedules, rosters, facilities, equipment preparation, and systems access until their transition to the appropriate administrative team responsible for training.
• Act as a liaison between all partners involved in onboarding and licensing (HR, Licensing & Registration, Licensing Support, Compliance, IT, facilities, and site leadership).
• Balance ongoing onboarding cycles with administrative needs of crew already in licensing.
• Track and audit onboarding and licensing data in Excel and internal systems to ensure accuracy and completeness across processes.
• Maintain workflow tools such as Power Automate, Oracle, Planon, and Microsoft 365.
• Update and maintain standard work, documentation, and process materials while applying VMS and continuous-improvement principles to streamline onboarding and licensing administration workflows.

• Bachelor's degree or equivalent experience.
• 2-3 years of experience in operations, HR operations, onboarding, administrative support, or similar structured workflows.
• Strong organizational skills and experience coordinating multi-step processes in a fast-paced environment.
• Detail-oriented mindset with the focus to maintain consistency in routine tasks while catching nuanced changes across interconnected processes.
• Clear and confident communication with cross-functional partners.
• Ability to learn systems quickly and manage multiple platforms.

• Strong Excel and Microsoft 365 skills, with comfort managing data accurately across systems.
• Exposure to workflow or vendor platforms (Oracle, Planon, Pass Perfect, Workday).
• Comfort using or learning workflow automation tools (Power Automate).
• Calm, adaptable, and process-focused mindset.