Manager, User Experience Strategy

About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe-directly, through workplace plans, and through financial intermediaries.

Vanguard's India Office

Vanguard's office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary
This role partners with teams across sub-divisions and leads team to define the strategy and design direction, architecture, development, and content disciplines and ensure cohesion across all communication channels. Additionally, this role ensures alignment between user experience strategy and overall business objectives to drive consistent and impactful digital experiences.

Responsibilities
1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
2. Creates user experience interface architecture strategies, leads program-level initiatives to meet business goals. Leverages research, conceptualization, visual design, information architecture to resolve complex issues.

• Minimum 8 years related work experience, two years of User Experience or User Interface experience.
• B.E/B.Tech or equivalent combination of training and experience in a creative or technical field. Graduate degree preferred.
• This job requires a regulatory license and/or registration (e.g. SEBI, RBI, or other applicable Indian regulatory bodies). These will be determined by Compliance based on role-specific duties.
• 5-6+ years of experience leading UX/UI or Product Design teams.
• Deep expertise in: User Experience (UX) Design, User Interface (UI) Design UX Strategy, Design Leadership, People Management Stakeholder Management Cross-functional Collaboration Product Design Oversight
• Proven success building, leading, and scaling UX teams.
• Strong communication, influencing, and leadership skills.
• Experience working with global and cross-functional teams.
• Experience managing multidisciplinary teams across Design, Strategy, Research, and Content.
• Financial Services, FinTech, or Investment Management experience.
• Exposure to Content Strategy and Information Architecture.
• Familiarity with AI-driven design tools and prototyping solutions.
• Passion for innovation and customer-centric design.