Financial Advisor, Senior Associate

Core Responsibilities

• Identifies client needs and works with internal partners to determine tailored solutions aligned with Vanguard's investment philosophy.
• Partners with sales executives in business development and sales processes to support growth initiatives.
• Maintains accurate client records in CRM systems and ensures compliance with Vanguard methodology, investment guidelines, and regulatory requirements.
• Supports the analysis of client investment risk tolerance, discusses appropriate savings or spending strategies, and provides additional financial planning solutions such as retirement and wealth-building strategies.
• Conducts periodic reviews of portfolios and creates detailed reports addressing ongoing client advisory needs.
• Implements wealth-building strategies based on client goals and Vanguard's disciplined investment approach.
• Develops a comprehensive understanding of client financial situations through consultative conversations and uncovering key information.
• Develops general knowledge of Vanguard funds, products, and services to educate clients effectively. Maintains a broad understanding of financial planning principles, capital markets, and the Financial Services industry.
• Participates in special projects and contributes to process improvements to enhance client experience and operational efficiency.
• Drive Outcomes and take decisive action to achieve results.
• Maintain client focus and deliver exceptional service.
• Optimize work processes for efficiency and accuracy.
• Manage ambiguity and adapt to changing priorities.
• Demonstrate situational adaptability and resourcefulness in problem-solving.

• Two years experience in client relationship management or customer service preferred. Experience within Financial Services industry preferred.
• Demonstrated proficiency with CRM systems and strong organizational, time management, and consultative skills.
• Undergraduate degree or equivalent combination of training and experience. Pr ogress toward completion of the CFP® examination preferred.
• This job requires a regulatory license - Series 7, Series 66, and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.