Cost Basis Associate

At Vanguard, we strive to give investors clarity, confidence, and peace of mind as they work toward their long-term goals. As a Cost Basis Associate, you will play a critical role in maintaining the accuracy and integrity of client investment data-strengthening regulatory compliance, supporting operational excellence, and enhancing the client experience. Individuals who are curious and adaptable often build a strong foundation for long-term growth within the Personal Investor Division and across Vanguard. This is a foundational role that can lead to promotional roles within the department.

Responsibilities

• Develop Cost Basis Expertise: Build a strong understanding of cost basis methodologies, internal policies, and IRS regulations in an effort to calculate and maintain accurate client data.
• Reconstruct Complex Data: Analyze historical investment records, corporate actions, and transaction activity to solve cost basis discrepancies and validate system outputs.
• Ensure Accuracy & Quality: Attention to detail in reviewing system-generated calculations, confirm accuracy, and participate special projects to strengthen data integrity.
• Collaborate & Innovate: Work cross-functionally to enhance processes, support system enhancements, and contribute to a culture of continuous improvement.
• Champion Lean Practices: Participate in daily team huddles, identify process-improvement opportunities, and apply Lean Management tools to drive efficiency and innovation.

• Undergraduate degree or equivalent combination of training and experience.
• Minimum two years of business experience.
• Ability to work effectively within a team, learn quickly, and adapt to a dynamic environment.
• Strong interpersonal, research, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Computer proficiency; ability to learn proprietary systems.
• Commitment to a positive, collaborative workplace and the ability to give and receive constructive feedback.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong attention to detail, with a focus on accuracy in complex, highly regulated environment
• Sound judgement and decision-making skills, particularly when working in ambiguous situations

• Prior exposure to cost basis, investment/brokerage operations, or tax-related work.
• Ability to process cases with both accuracy and speed