Content Governance Manager

CORE RESPONSIBILITIES


Support Firm Approval Prioritization

• Coordinate the intake and review of content requests requiring firm approval.
• Support prioritization discussions by maintaining visibility into submission demand, firm capacity, business priorities, and approval timelines.
• Partner with Sales Channel Marketing leadership to communicate prioritization decisions and manage stakeholder expectations.
• Help ensure firm approval capacity is aligned to strategic business objectives.

• Submit content through firm-specific approval platforms and channels.
• Monitor approval status, follow up on outstanding reviews, and coordinate resubmissions when required.
• Maintain visibility into approval timelines, bottlenecks, and upcoming submission opportunities.
• Serve as a primary point of contact for firm approval process questions and escalations.

• Develop and maintain knowledge of firm-specific submission requirements and review processes.
• Partner with Key Accounts and Sales Channel Marketing leaders to validate and update firm requirements.
• Provide guidance to stakeholders on approval requirements, timelines, and process expectations.
• Identify opportunities to simplify and improve firm approval practices.

• Partner with Marketing Operations to enhance workflow efficiency, reporting, automation, and process transparency.
• Identify trends, pain points, and opportunities to improve approval throughput and stakeholder experience.
• Support implementation of future-state operating model enhancements and governance practices.
• Contribute to ongoing documentation, training, and communication efforts.

• Minimum five years related work experience.
• Undergraduate degree or equivalent combination of training and experience.
• Strong organizational and project coordination skills.
• Proven ability to manage multiple priorities and stakeholders simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to influence and collaborate across teams.

• Three or more years of experience in marketing, sales enablement, operations, project management, or related business functions preferred
• Experience supporting intermediary, broker-dealer, or channel marketing programs.
• Knowledge of financial services marketing and content review processes.
• Experience working with workflow management, intake, or prioritization processes.
• Experience partnering across marketing, sales, compliance, and operations organizations.
• Strong analytical and problem-solving skills.

• Strong business judgment and decision-support capabilities.
• Ability to navigate ambiguity and competing business priorities.
• Ownership mindset with a focus on continuous improvement.
• Exceptional stakeholder management and relationship-building skills.
• Attention to detail balanced with a focus on strategic business outcomes.