Communications & Media Manager - Personal Investor & Product

About the Role

• Are you a strategic storyteller with the ability to shape narratives, inspire audiences, and elevate a brand's presence across every channel?
• Do you thrive in fast-paced environments where bold ideas are encouraged and exceptional execution is expected?
• Are you interested igniting Australians minds around super and investing?

We're looking for an experienced communications professional to shape and drive the communications strategy for Vanguard Australia's Super and ETF investing. This is a senior, hands-on role for a communications professional who can lead end-to-end PR campaigns, create content that cuts through a crowded market, and help Australians feel confident about their financial future.

You'll partner closely with Marketing, Product and key business stakeholders to bring bold ideas to life across media, social, owned channels, and internal platforms. You know how to spot a story, turn insights into headlines, and build narratives that resonate with everyday investors.

In this role, you will:

• Design and execute integrated communications campaigns that support Vanguard's vision and strategic priorities.
• Create compelling, high-impact content for media, social, and internal channels.
• Manage consumer communications initiatives end-to-end, from strategy to measurement, ensuring flawless delivery.
• Provide expert advice to business partners and ensure message consistency across teams and channels.
• Analyse performance metrics and apply insights to continually optimise our approach.

What we're looking for:

• 7+ years' experience in communications, journalism, PR, or related fields.
• Demonstrated success leading B2C communications campaigns, ideally within financial services, superannuation, or consumer investing.
• A strategic thinker with a strong creative instinct, able to span big-picture planning and hands-on execution.
• Exceptional writing skills and sharp attention to detail.
• Strong media relationships and the ability to turn data, research, and consumer insights into meaningful PR opportunities.
• Experience working across digital platforms, including social content and creator-led campaigns.

Sounds like you? We look forward to hearing from you.

About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world's largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Client-provided location(s): Melbourne, Australia

Job ID: Vanguard-171992

Employment Type: FULL_TIME

Posted: 2026-03-25T20:48:58