Chief of Staff / Communications Strategist

Vanguard is seeking an energetic, results-oriented professional to serve as Chief of Staff for a Vanguard Sr leader. This role is a trusted advisor, consultant, and thought partner, operating at the intersection of strategy, execution, and communication. The successful candidate will bring a strong consulting mindset, demonstrated ability to influence senior stakeholders, translate strategy into action, and drive outcomes across a complex, global organization.

In addition to core Chief of Staff responsibilities, this role owns and drives Financial Advisor Services Technology's (FAST) Change and Communications strategy, influencing and engaging a 300+ person global technology organization. The successful candidate will bring strong executive presence, exceptional consulting and stakeholder management skills, the ability to translate strategy into action, and a passion for enabling crew to do their best work.

Responsibilities

Chief of Staff
• Serve as a strategic partner to help shape priorities, drive focus, and ensure effective execution of FAST's agenda.
• Plan, facilitate, and continuously improve weekly senior staff meetings, enabling presenters to deliver value-added, outcome-oriented discussions.
• Support achievement of the Divisional CIO's development and external presence objectives, including preparation for internal and external engagements such as monthly client interactions, quarterly publications, and monthly LinkedIn communications.
• Design and execute high-impact global town halls, ensuring clear messaging, strong engagement, and alignment to divisional and enterprise priorities.
• Anticipate risks, dependencies, and opportunities, proactively bringing insights and recommendations to senior leadership.

Change and Communication
• Define, own, and execute comprehensive change management strategies for large, complex, cross-sub-divisional initiatives (e.g., global delivery and location strategy).
• Develop and sustain an enduring internal and external communications approach that ensures crew and leaders at all levels feel informed, connected, and engaged.
• Translate complex strategies and initiatives into clear, compelling narratives tailored to diverse audiences.
• Create and deliver executive-level communications and materials, including long-form written communications, presentations, and multimedia content.
• Partner closely with technology, business, and people leaders to ensure consistency of message and alignment to Vanguard's values and ways of working.

Qualifications
• Five years of consulting, strategy, or chief of staff experience supporting senior executives required.