Business Project Manager, Specialist

Core Responsibilities

• Partner with Communication Consultant (CCs) to connect strategies across clients and identify high-impact client communication approaches; partnering with Marketing to scale where opportunities exist
• Spearhead improvements in data and insights, partnering with Data to improve access, usability, and client-ready reporting
• Use client data and insights to influence strategies, aligning to client needs and improving participant engagement
• Shape RFI/RFP and prospect narratives to reflect a consistent, portfolio-level view of our communication strategy and capabilities
• Support cross-over and roll-over (CORO) initiatives for CC organization by driving alignment and visibility, including developing and maintaining scorecards to track performance and inform focus areas
• Create and manage integrated client communication calendars, ensuring visibility, alignment, and coordinated delivery across teams
• Serve as a central point of coordination for client communication testing opportunities, partnering with CCs to identify appropriate clients, align stakeholders, and ensure a consistent, scalable approach
• Provide flexible support to leadership based on priorities, helping drive efficiency, alignment, and overall impact

• Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and function-specific experience preferred.
• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.