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The Sr. Manager, Transportation - SSA will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with Transportation leaders and associates, best in-class service to customers, and safe and profitable operations. They will use their expertise in transportation operations to ensure safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization, and to ensure a secure working environment for all team members.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
• Achieve all safety, service, and cost targets in the Transportation department. Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the Transportation department.
• Oversee and develop Transportation Managers through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example.
• Oversee and develop drivers and Transportation personnel by discussing performance with Transportation Managers and creating plans to address gaps. Drive associate engagement and retention, and create a culture that embodies US Foods values.
• Build high-performing teams by reviewing staffing requirements and monitoring interviewing and hiring of Transportation personnel. Review performance, coach to achieve service and safety targets, and deliver disciplinary action.
• Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction. Anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions; direct managers on implementation. Interpret and ensure compliance with company, state, and federal DOT regulations.
• Ensure optimum delivery reliability to the customer by developing efficient and effective production flow processes and identifying process improvement and cost reduction strategies that are in line with business objectives.
• Identify and stop waste, and improve processes to complete work more safely and efficiently.
• Analyze daily performance measures; identify any weaknesses; and recommend changes to the VP Operations to ensure that productivity objectives are achieved.
• In union facilities, assist HR and the VP Operations in interpreting the provisions of the collective bargaining agreement, administering appropriate discipline, settling routine grievances and participating in arbitrations as required.
• Other duties assigned by manager.
SUPERVISION:
• Direct: Transportation Managers, union and/or non-union transportation associates (Dispatchers, Transportation Clerks, etc.), Routers (location-dependent)
• Indirect: Union and/or non-union drivers
RELATIONSHIPS
• Internal: Transportation leaders and coworkers; VP Operations; Drivers; Routers; Warehouse leaders; Internal customers across departments (e.g., Sales)
• External: Customers
WORK ENVIRONMENT
• Will spend time in an office working on a computer. Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars.
MINIMUM QUALIFICATIONS
Related Experience/Requirements:
• Minimum of five years of experience in transportation/delivery supervision required.
Knowledge/Skills/Abilities:
• Broad knowledge of transportation/delivery operations, methods and procedures.
• Strong leadership, communication and people development skills.
• Ability to openly and effectively communicate with all associates/departments within the company.
• Strong understanding of DOT, inventory control, OSHA, and other regulatory requirements.
• Ability to interpret financial and operational data.
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.).
Travel:
• 10% travel required, typically for mandatory meetings and/or training.
Education/Training:
• High school diploma or GED required; college degree preferred.
PHYSICAL QUALIFICATIONS:
• Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY:
STAND: OCCASIONALLY
WALK: OCCASIONALLY
DRIVE VEHICLE 1: OCCASIONALLY
SIT: OCCASIONALLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy) OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL 2: OCCASIONALLY
CLIMB/BALANCE 3: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS 4: FREQUENTLY
MANIPULATE OBJECTS 5: OCCASIONALLY
MANUAL DEXTERITY 6: OCCASIONALLY
1 (Drive Vehicle: Van, pallet jack)
2 (Push/Pull: Hand truck, dolly, product)
3 (Climb/Balance: In/Out of trucks)
4 (Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel)
5 (Manipulate Objects: Paper files, spread sheets, boxes of product, hand truck/dolly gear shift)
6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status