Coordinator, PLAY (Digital Entertainment & Engagement)

Coordinator, PLAY (Digital Entertainment & Engagement)

USA TODAY Co. is seeking a Coordinator, PLAY to join our growing digital entertainment business. Reporting to the Head of Operations for PLAY, this role keeps the wheels turning across teams to help deliver fresh, fun, and engaging content for PLAY - the destination for puzzles, comics, horoscopes, and quizzes.

PLAY brings a little delight to readers' daily routines through interactive, uplifting entertainment experiences. The PLAY team values creativity, curiosity, and collaboration - we move fast, have fun, and love experimenting with new ideas.

The ideal candidate is organized, curious, and thrives in a collaborative environment where creativity meets execution. This role offers exposure to multiple disciplines across digital media and a chance to grow in operations, content, or audience engagement.

This role is remote and can be based anywhere in the US, except for Alaska and Hawaii.

Responsibilities:

Content & Site Updates

• Make light updates to the PLAY site using the content management system (CMS), such as updating copy, swapping images, or adjusting featured content.
• Partner with Editorial, Product, and Design to ensure updates reflect current campaigns, events, and brand standards.
• Support homepage refreshes, seasonal promotions, and other digital activations that keep PLAY feeling dynamic and current.
• Coordinate and track A/B tests, homepage variations, or other performance-driven experiments in collaboration with Product and Data teams.
• Help brainstorm and test new content formats, visuals, or experiences that encourage audience engagement.

• Keep information and deliverables flowing smoothly between Product, Sales, Marketing, Legal, Finance, and Data.
• Maintain trackers, shared documents, and calendars to keep teams organized and aligned.
• Prepare updates that capture progress and next steps for cross functional teams, including leadership.
• Flag potential blockers early and help find quick, practical solutions.
• Build relationships across departments to make collaboration easier and more enjoyable.

• Assist with sponsorship, partnership, and promotional deliverables in coordination with relevant internal and external teams.
• Support contract routing, invoice tracking, and documentation with Legal and Finance.
• Help ensure all teams are ready and informed for campaign launches or content drops.
• Coordinate newsletter operations in partnership with Editorial and Marketing - including scheduling, content updates, and performance tracking.

• Use AI and productivity tools to simplify recurring tasks - from organizing information to creating summaries or templates.
• Explore new tools or ideas that could improve how the PLAY team communicates and collaborates.
• Contribute ideas to help streamline processes and strengthen team operations.

• Bachelor's or master's degree in communications, journalism, marketing or related field or equivalent combination of education and experience.
• 4-5+ years of experience in a coordination, operations, or production support role - ideally within digital media, entertainment, or marketing.
• Proven success supporting projects or campaigns that involve multiple teams.
• Excellent organizational and communication skills with keen attention to detail.
• Comfortable using collaboration, data, and AI tools to work efficiently.
• Experience coordinating A/B tests, newsletters, or audience engagement initiatives is a plus.
• Adaptable, proactive, and able to juggle multiple priorities in a creative, fast-paced environment.
• A team player who enjoys helping others stay on track and informed.
• A genuine love for casual games, horoscopes, comics, or all of the above is a big plus.

• Experience using a CMS for publishing or maintaining digital content.
• Familiarity with creative workflows, marketing operations, or digital campaign coordination.
• Understanding of digital publishing, audience engagement, or lifestyle media trends.

1. Your resume - one to two pages.
2. A cover letter that outlines how you would approach the job.